About the role

Associate Data Platform Administrator supporting secure cloud data platforms at EDC, Canada’s export credit agency. Monitoring, provisioning, troubleshooting, and improving analytics infrastructure.

Responsibilities

Support the design, build, configuration, and operation of cloud-based data and analytics platforms
Assist with platform provisioning for analytics, reporting, and data science teams using configuration-as-code tools and automated processes
Monitor platform health, availability, and performance; respond to alerts and user-reported issues and escalate complex problems
Perform routine fault isolation and issue resolution to minimize service disruption
Document current and target platform configurations, processes, and controls
Conduct and support platform testing and quality control activities
Collect and analyze operational and usage information for problem diagnosis and service improvement
Apply architecture, security, and operational standards
Identify and remediate platform security vulnerabilities and configuration issues
Contribute to platform lifecycle management
Collaborate with product owners, engineers, architects, and technical teams within Agile frameworks
Advise users on approved platform services, standards, and best practices
Document procedures, runbooks, standards, and lessons learned
Support communications about data and analytics platform capabilities, processes, and updates
Research and suggest incremental technical improvements
Develop technical, operational, and collaboration skills through hands-on experience, coaching, and formal learning

Undergraduate degree in Computer Science, Information Systems, or a related field (based on level and domain)
2+ years of experience in IT system administration, platform support, or a related technical role in a similar domain
Experience with IT Service Management (ITSM) processes such as incident, change, and request management
Exposure to Agile delivery frameworks (Scrum, Kanban)
Familiarity with deployment orchestration, automation, or configuration management tools (e.g., Azure DevOps, CI/CD, Git)
Experience in Linux and/or Windows environments is an asset
Exposure to data and analytics technologies such as Power BI, Azure Synapse, Databricks, Denodo, or SQL Server / Oracle is an asset
Familiarity with Azure services such as Azure Monitor, Log Analytics, or Automation is an asset
Bilingualism in English and French is an asset
Ability to work legally in Canada at the time of application (Canadian Citizens or Permanent Residents preferred)
Must meet requisite government security screening requirements

Performance-based incentive
Comprehensive compensation and benefits package
3 to 4 weeks paid vacation
Corporate closure period
Summer early Fridays
No meeting Fridays
Hybrid work options
Continuous learning opportunities, including training programs, workshops and language training
Inclusive workplace and employment equity
Wellness initiatives
Mental health support
Fitness programs
Volunteer opportunities and social responsibility programs
Relocation assistance for eligible candidates