Become part of a global networking leader as a Staff Software Systems Engineer. Deliver cloud-driven solutions impacting over 50,000 customers globally.
Responsibilities
Provide end-to-end, cloud-driven networking solutions for over 50,000 customers globally.
Accelerate digital transformation efforts and deliver unprecedented progress.
Work as a Staff Software Systems Engineer reporting to the Senior Manager of Applications Engineering.
Collaborate with the engineering team to develop top-rated services and support.
Requirements
Hands-on experience in wired networking protocols including VLAN, IP, STP, TCP/UDP, VRRP, OSPF, BGP, MPLS, IS-IS, SPBM
Hands-on experience in Enterprise Wireless LAN testing and validation.
Solid understanding of network security concepts such as AAA (Authentication, Authorization, Accounting), 802.1X, VPN, Captive Portal, IPsec, and Firewalls.
Strong knowledge of network infrastructure services including DHCP, DNS, RADIUS, LDAP, SSH, and Certificate Authorities.
Hands-on experience with cloud platforms such as AWS, Azure, or GCP.
Strong understanding of cloud-native and distributed systems (microservices, APIs, service communication).
Experience with containerization and orchestration technologies such as Docker and Kubernetes.
Strong knowledge of cloud middleware like RabbitMQ & Kafka.
Proven expertise in triaging, reproducing, and resolving complex customer or field issues in large-scale or production environments.
Familiarity with observability tools (metrics, logging, tracing) such as Prometheus, Grafana, ELK, or Loki.
Strong root cause analysis (RCA) skills across networking, application, OS, and cloud layers.
Experience in building or using AI & automation tools for debugging, log analysis, and issue resolution.
Strong programming & debugging skills in Python, Java, or similar languages.
Benefits
Medical, dental, and vision insurance
Flexible work schedules and work-from-home opportunities where role permits
Paid time off, including open time off in eligible markets and statutory leave in all markets
Paid holidays in accordance with local practice
Retirement savings programs, including RRSP matching in Canada
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