Diesel automotive technician diagnosing and repairing Cummins and EcoDiesel vehicles at Capital Automotive Group’s Chrysler dealership. Performing maintenance, inspections, and complex diagnostics.
About the role
- Warranty Coordinator supporting service operations at Finning Canada by managing warranty claims and reviewing repair documentation. Collaborating with service teams and suppliers to ensure warranty compliance.
Responsibilities
- Review equipment warranty coverage and determine claim eligibility
- Audit service work orders and repair documentation for warranty compliance
- Prepare, submit, and track warranty and goodwill claims with manufacturers and suppliers
- Investigate warranty registration discrepancies and coordinate resolution
- Act as a liaison between service teams, suppliers, and manufacturers regarding warranty-related matters
- Provide guidance and support to branch personnel on warranty processes and claim requirements
- Assist with the implementation of new warranty procedures and best practices
- Ensure qualifying repair costs are charged to the appropriate warranty or policy accounts
- Return non-qualifying charges for correction when required
Requirements
- Experience in warranty administration, service operations, equipment maintenance, or a related field
- Understanding of technical failure analysis and repair documentation
- Strong attention to detail and ability to audit records accurately
- Excellent organizational and time management skills
- Strong verbal and written communication skills
- Proven ability to manage high workloads and competing priorities
- Solid problem-solving and analytical abilities
- Proficiency with Microsoft Office applications
- Experience working with heavy equipment, construction equipment, mining equipment, or related industries (preferred)
- Knowledge of warranty claim processes and manufacturer warranty programs (preferred)
- Familiarity with service department operations and work order management systems (preferred)
- Mechanical aptitude and equipment product knowledge (preferred)
Benefits
- bonuses
- benefits from day 1
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