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About the role

  • Administrative Coordinator supporting Forge Performance Group’s Calgary sales team. Coordinating shipping, records, customer evaluations, equipment tracking, and cross-functional administration.

Responsibilities

  • Provide day-to-day administrative and coordination support to the Sales team
  • Coordinate and track shipping requests for equipment and other materials
  • Maintain accurate customer, equipment, and organizational records in internal systems
  • Assist with setting up and maintaining customer information and documentation
  • Coordinate administrative details throughout the customer evaluation process
  • Prepare reports and documentation summarizing activities, outcomes, requirements, and next steps
  • Track equipment and ensure items are returned and properly accounted for
  • Maintain organized records and follow up on outstanding items and deadlines
  • Collaborate with Sales, Customer Success, Technical Support, Operations, and other internal teams
  • Help ensure customer activities are completed smoothly, accurately, and on schedule
  • Provide general administrative support and assist with other coordination tasks as required

Requirements

  • Previous experience in an administrative or coordination role, or relevant post-secondary education in Business Administration or a related field
  • Strong organizational skills and excellent attention to detail
  • Ability to manage multiple priorities and deadlines
  • Strong written and verbal communication skills
  • Comfortable working with Microsoft Office, including Excel, Word, Outlook, and Teams
  • Ability to learn new systems, databases, and technology quickly
  • Strong follow-up and problem-solving skills
  • Ability to work independently while also collaborating effectively with a team
  • Experience with CRM, customer management, inventory, shipping, or asset-tracking systems is considered an asset
  • Customer-focused approach and professional, positive attitude
  • Must be based in Calgary, Alberta
  • Comfortable working in a hybrid environment

Benefits

  • Hybrid work arrangement combining in-office collaboration and remote work

Job type

Full Time

Experience level

Mid levelSenior

Salary

CA$50,000 per year

Degree requirement

No Education Requirement

Location requirements

HybridCalgaryCanada

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