About the role

Part-time administrative assistant supporting ReFrame Ministries’ donor advancement operations. Managing CRM records, donor communications, gift acknowledgments, files, travel, and events.

Responsibilities

Provide general administrative support to the advancement team
Maintain and update Today devotional requests in the denomination's CRM database
Input donor and contact information accurately into the denominational CRM
Organize and maintain correspondence, donor files, and official organizational records
Assist with gift acknowledgments and resolve declined gift issues in collaboration with Gift Entry
Sort and distribute donor communications and mailings
Create new donor welcome packets and prepare kits for donor/church events
Coordinate travel arrangements and itineraries for advancement staff
Answer, screen, and direct phone calls, responding to requests for information and materials
Monitor office supply inventory and maintain necessary materials
Assist with organizing events and meetings as assigned
Perform other duties as assigned by the supervisor
No supervisory responsibilities

Able to support the mission, vision, and values of the CRCNA
Demonstrated intermediate proficiency in commonly used computer applications, including Google Suite
Proven ability to plan and organize tasks and responsibilities, including multitasking, setting priorities, and deadlines
Proven ability to work independently and collaborate within a team environment
Advanced verbal and written communication skills
Ability to establish and maintain cooperative working relationships with co-workers and external contacts
Associate degree in public relations, administration, or related field, or equivalent work experience
Basic experience in advancement administration and/or donor management
Able to have a weekly presence at the CRCNA denominational office in Burlington, Ontario, CAN
Must be able to attend off-site meetings as needed in the local area and occasionally travel to the US for staff meetings