About the role

Senior Application Engineer providing technical sales support for GE Grid Automation products. Collaborating with customers to develop technical solutions and assist in product demonstrations and proposals.

Responsibilities

Provides technical sales support on the GE Grid Automation Protections & Control product portfolio
Works closely with customers to determine requirements, demo solutions, and promote business value proposition of products
Acts as expert consultant to guide customers in planning and developing technical solutions
Assists with technical development of proposals and ensures compliance with customer specs
Provides technical expertise during customer presentations, demonstrations, evaluations, and testing
Assists customers in troubleshooting and analyzing protection and control systems
Tracks issues discovered during demonstrations and follows through with technology team for resolutions
Leads technical presentations for customers to support sales or service
Provides product training to customers and sales force
Works directly with customers to influence technical specifications and support sales team
Responsible for pre-sales technical support of customers and sales team
Develops and cultivates long-term relationships at technical levels of customer organizations
Coordinates with sales teams to make customer calls and presentations, and participate in bid meetings

Bachelor's Degree in Electrical Engineering
Minimum 6 years of experience in power system protection and control
Ability to travel up to 50%
Perform Power system protection coordination studies, short circuit studies and relay setting calculations and provide support for field installation
Power system automation and communication expertise
Hands on expertise in configuring and troubleshooting protection and control systems
Experience configuring and troubleshooting 61850 based protection systems
Conveys deep understanding of industrial and utility relaying protection applications
Demonstrates practical experience with protective relay settings, features and network communications
Excellent communication and presentation skills, both written and verbal
Customer focused attitude with proven positive results
Demonstrated proficiency in Microsoft Office applications