Principal Engineer defining GitLab’s next-generation Fulfillment architecture for its DevSecOps platform. Modernizing entitlements, licensing, provisioning, usage, and cost-management systems.
Responsibilities
Define and communicate the long-term architecture and technical strategy for Fulfillment, including target state, principles, priorities, and migration sequencing
Assess the current platform and address risks across scale, reliability, performance, data correctness, operability, and maintainability
Drive architectural decisions across entitlements, provisioning, seat management, usage visibility, and cost management
Establish service boundaries, data ownership, contracts, and integration patterns across Fulfillment, Monetization, billing, Salesforce, and product services
Lead an incremental modernization program while continuing to deliver customer and business value
Partner with Engineering Managers, Product Management, and cross-functional stakeholders to turn architectural direction into executable roadmaps and shipped outcomes
Work hands-on on prototypes, critical implementations, migrations, performance improvements, reliability work, and incident learning
Champion practical AI adoption across Fulfillment, including agentic coding and AI-assisted engineering workflows
Mentor and coach Senior and Staff Engineers and raise the quality of technical decision-making
Requirements
10+ years of professional software engineering experience, including substantial experience at Staff, Principal, or equivalent technical leadership level
Direct experience building, operating, or modernizing Fulfillment systems, including entitlements, licensing, provisioning, subscription lifecycle, seat management, usage metering, usage billing, or cost controls
Track record of setting technical direction across multiple teams and turning architecture into reliable, operated systems
Deep experience with distributed systems, scalability, availability, performance, observability, data integrity, and failure-mode analysis
Comfort working in one or more of Ruby, Go, and Python, with ability to navigate both Backend and Frontend in a polyglot system
Practical experience using artificial intelligence in software engineering, including agentic coding or AI-assisted development workflows
Demonstrated success modernizing mature or degraded platforms without relying on a risky “big bang” rewrite
Experience designing systems spanning multiple deployment models, such as software as a service, Self-Managed, Dedicated, or disconnected environments
Strong product and business judgment, connecting technical investment to customer experience, revenue, operational efficiency, risk reduction, and time to market
Excellent written communication and ability to influence senior stakeholders across teams without formal authority
Benefits
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
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