Reliability Engineering Manager leading SAP PM and asset - reliability strategy. Improving equipment performance across Apotex’s global pharmaceutical manufacturing sites.
GI
Site Reliability Engineer – Intermediate to Senior Staff, Infrastructure Platforms
Posted 3 months ago
About the role
- Site Reliability Engineer ensuring reliability of GitLab's user-facing services. Supporting operational excellence through engineering principles and automation.
Responsibilities
- Keep user-facing services and production systems reliable, scalable, and efficient
- Build automation and tooling that reduces toil and replaces manual work with repeatable, infrastructure-as-code-driven workflows
- Operate and troubleshoot production systems on Kubernetes, including deployments, rollouts, and scaling
- Write and maintain infrastructure as code, and ship changes safely through CI/CD and GitOps
- Participate in on-call, triage alerts, follow and improve runbooks, and escalate appropriately
- Contribute to the observability stack, using metrics, logs, and SLOs to detect symptoms early rather than just outages
- Take part in incident response and post-incident reviews, turning learnings into changes in automation and process
- Document runbooks, architecture decisions, and reviews so your findings become repeatable practices
Requirements
- Experience keeping production systems reliable, combining an operations mindset with real software engineering practice
- Experience building net-new infrastructure tooling and automation, not just configuring existing tools. For example, Terraform modules, Kubernetes operators or controllers, or production automation and services written from scratch
- The ability to read, debug, and reason about code. Most of our teams work in Go; some work in Ruby. You can discuss a piece of code's behavior, performance, and failure modes
- Experience with infrastructure as code, and with Kubernetes and its ecosystem, at a depth appropriate to your level
- Hands-on experience with at least one major cloud provider (GCP or AWS)
- Familiarity with observability practices, including metrics, logging, alerting, and SLOs or SLIs, and using data to inform operational decisions
- Comfort participating in on-call and incident response, with a structured approach to troubleshooting under pressure
- Strong written communication and the ability to operate as a manager-of-one in an async, distributed environment
- A track record of using automation, and increasingly AI, to reduce toil and improve how you and your team work
- Alignment with GitLab's values and a commitment to working in accordance with them.
Benefits
- Benefits to support your health, finances, and well-being
- Flexible Paid Time Off
- Team Member Resource Groups
- Equity Compensation & Employee Stock Purchase Plan
- Growth and Development Fund
- Parental Leave
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