Site Reliability Engineer ensuring reliability of GitLab's user-facing services. Supporting operational excellence through engineering principles and automation.
Responsibilities
Keep user-facing services and production systems reliable, scalable, and efficient
Build automation and tooling that reduces toil and replaces manual work with repeatable, infrastructure-as-code-driven workflows
Operate and troubleshoot production systems on Kubernetes, including deployments, rollouts, and scaling
Write and maintain infrastructure as code, and ship changes safely through CI/CD and GitOps
Participate in on-call, triage alerts, follow and improve runbooks, and escalate appropriately
Contribute to the observability stack, using metrics, logs, and SLOs to detect symptoms early rather than just outages
Take part in incident response and post-incident reviews, turning learnings into changes in automation and process
Document runbooks, architecture decisions, and reviews so your findings become repeatable practices
Requirements
Experience keeping production systems reliable, combining an operations mindset with real software engineering practice
Experience building net-new infrastructure tooling and automation, not just configuring existing tools. For example, Terraform modules, Kubernetes operators or controllers, or production automation and services written from scratch
The ability to read, debug, and reason about code. Most of our teams work in Go; some work in Ruby. You can discuss a piece of code's behavior, performance, and failure modes
Experience with infrastructure as code, and with Kubernetes and its ecosystem, at a depth appropriate to your level
Hands-on experience with at least one major cloud provider (GCP or AWS)
Familiarity with observability practices, including metrics, logging, alerting, and SLOs or SLIs, and using data to inform operational decisions
Comfort participating in on-call and incident response, with a structured approach to troubleshooting under pressure
Strong written communication and the ability to operate as a manager-of-one in an async, distributed environment
A track record of using automation, and increasingly AI, to reduce toil and improve how you and your team work
Alignment with GitLab's values and a commitment to working in accordance with them.
Benefits
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Customer Reliability Engineer at OpsGuru, enhancing customer service through cloud solutions. Leading reliability investigations and employing cutting - edge technology for digital transformation.
DevOps Engineer automating infrastructure and CI/CD processes for ecommerce technology company Bold Commerce. Collaborating with engineering teams to improve deployment and operational workflows.
Senior DevOps / Platform Engineer overseeing Velora's orchestration platform and enabling engineering self - service. Collaborating with teams to develop reliable infrastructure and operational solutions.
Site Reliability Engineer responsible for performance and reliability of cloud services at Smile Digital Health. Collaborating with teams to develop and improve performance testing frameworks and systems.
Site Reliability Engineer focusing on maintaining and supporting Linux - based systems at HYVE Solutions. Collaborating with users and dev teams to ensure system stability and incident resolution.
Senior technical leader responsible for designing cloud infrastructure and advancing DevOps practices at Conga. Collaborating with Engineering, Product, Security, and Operations teams to enhance software delivery.
Senior Software Engineer in DevOps at Conga, designing scalable cloud infrastructure for revenue lifecycle management solutions. Collaborating with teams to enhance CI/CD practices and operational excellence.