Technical Lead in QA Engineering managing high - quality software development projects with a focus on innovation and excellence at 3Pillar Global.
About the role
- QA & Regulatory Affairs Manager for a premium health and wellness brand. Overseeing quality and regulatory functions across Canada and Latin America.
Responsibilities
- Own the regulatory strategy for natural health products, dietary supplements, and personal care across Canada and international markets.
- Manage product license applications, renewals, and amendments with Health Canada's Natural Health Product Directorate (NHPD).
- Ensure labeling, claims, and packaging comply with Health Canada, FDA, and applicable LATAM regulatory frameworks.
- Monitor regulatory changes and assess business impact, translating requirements into actionable compliance strategies.
- Liaise with regulatory authorities and represent the company in regulatory submissions and inquiries.
- Design, implement, and maintain the Quality Management System (QMS) in alignment with GMP standards.
- Lead internal and supplier audits, ensuring adherence to GFSI-recognized schemes such as FSSC 22000 or SQF.
- Oversee CAPA processes, non-conformance management, and root cause analysis.
- Manage product release, stability programs, and certificates of analysis.
- Drive a culture of continuous improvement across quality and operations teams.
- Partner with R&D, Supply Chain, Marketing, and Operations to embed regulatory and quality requirements from product development through to launch.
- Review and approve formulas, ingredient lists, claims, and promotional materials for compliance.
- Support new product development with regulatory pathway assessments and timelines.
- Train internal teams on regulatory requirements and quality standards.
Requirements
- 5–8+ years in QA and/or Regulatory Affairs within CPG, natural health products, dietary supplements, or personal care
- Candidate must be comfortable working 🕐 7:30am – 5:00pm PST
- Hands-on experience with Health Canada NHP regulations, NPN licensing, and product registration
- Solid understanding of GMP, HACCP, and food/supplement safety standards
- Experience managing regulatory submissions and interacting with health authorities
- Strong attention to detail, organized, and able to manage multiple projects simultaneously
- Fluent in English.
Benefits
- Health Canada NHP & product licensing
- GMP & quality systems
- Regulatory submissions & lifecycle management
- Labeling & claims compliance
- Supplier auditing
- CAPA & non-conformance management
- Cross-functional collaboration
- LATAM regulatory frameworks
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