Quality Assurance Lead Consultant delivering GMP compliance projects for pharmaceutical and health - product clients. Managing investigations, audits, quality systems, documentation, and product release.
About the role
- Quality Assurance Specialist ensuring documentation accuracy and compliance for mental health services. Collaborating with staff on records review and QA process development.
Responsibilities
- Responsible for ensuring the quality and accuracy of all documentation which should be completed every day prior to the client's upcoming appointment.
- Review and audit documents and patient records (e.g. LOCUS/CASII, Treatment Plan, Progress Notes, etc.) to ensure completeness, accuracy, and compliance with all relevant information and guidelines
- Identify areas where documentation is incomplete or inaccurate and work with the staff to correct any issues
- Help develop QA Processes for other teams
- Lead or support coaching sessions and training programs to newly hired therapists in the QA documentation process as needed.
Requirements
- Must have at least +2 years of QA experience, preferably in US Healthcare or mental health services
- Coaching experience is a plus.
- Experience in working remotely or in a BPO company is preferable
Benefits
- Paid time off (PTO)
- Paid U.S. holidays
- Paid birthday leave
- Monthly health stipend
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