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About the role

  • Quality Assurance Specialist ensuring documentation accuracy and compliance for mental health services. Collaborating with staff on records review and QA process development.

Responsibilities

  • Responsible for ensuring the quality and accuracy of all documentation which should be completed every day prior to the client's upcoming appointment.
  • Review and audit documents and patient records (e.g. LOCUS/CASII, Treatment Plan, Progress Notes, etc.) to ensure completeness, accuracy, and compliance with all relevant information and guidelines
  • Identify areas where documentation is incomplete or inaccurate and work with the staff to correct any issues
  • Help develop QA Processes for other teams
  • Lead or support coaching sessions and training programs to newly hired therapists in the QA documentation process as needed.

Requirements

  • Must have at least +2 years of QA experience, preferably in US Healthcare or mental health services
  • Coaching experience is a plus.
  • Experience in working remotely or in a BPO company is preferable

Benefits

  • Paid time off (PTO)
  • Paid U.S. holidays
  • Paid birthday leave
  • Monthly health stipend

Job title

Job type

Full Time

Experience level

JuniorMid level

Salary

$700 - $800 per month

Degree requirement

High School Diploma

Location requirements

RemoteNorth America

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