Bilingual Software Tester, CYARA Contact Centre, AWS Connect

Posted 8 minutes ago

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About the role

  • Bilingual software tester validating French online applications and phone systems for PLATO, a Canadian Indigenous-owned software testing services company. Testing CYARA Contact Centre and AWS Connect systems for finance-sector clients.

Responsibilities

  • Test online public-facing applications and phone systems in French
  • Ensure functionality, usability, accuracy, and performance standards
  • Collaborate with development teams to identify, document, and track software defects and inconsistencies
  • Prepare test plans, test cases, and test scripts
  • Execute test cases and report results
  • Provide insights and recommendations for improvements
  • Participate in team meetings to discuss testing progress, challenges, and solutions
  • Stay updated with industry best practices and emerging trends in software testing

Requirements

  • Minimum of 3 years of experience in software testing
  • CYARA Contact Centre testing experience is required
  • AWS Connect experience required
  • Proficiency in French, both written and spoken
  • Good understanding of English
  • Experience with testing methodologies and tools
  • Excellent analytical and problem-solving skills
  • Ability to work independently and collaboratively in a fast-paced environment

Benefits

  • Fully remote work from home
  • Collaborative environment
  • Mentorship and knowledge-sharing
  • Inclusive hiring practices
  • Recruitment-process accommodation support

Job title

Job type

Contract

Experience level

Mid levelSenior

Salary

CA$45 - CA$65 per hour

Degree requirement

No Education Requirement

Tech skills

AWS

Location requirements

RemoteCanada

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