Bilingual software tester validating French online applications and phone systems for PLATO, a Canadian Indigenous-owned software testing services company. Testing CYARA Contact Centre and AWS Connect systems for finance-sector clients.
Responsibilities
Test online public-facing applications and phone systems in French
Ensure functionality, usability, accuracy, and performance standards
Collaborate with development teams to identify, document, and track software defects and inconsistencies
Prepare test plans, test cases, and test scripts
Execute test cases and report results
Provide insights and recommendations for improvements
Participate in team meetings to discuss testing progress, challenges, and solutions
Stay updated with industry best practices and emerging trends in software testing
Requirements
Minimum of 3 years of experience in software testing
CYARA Contact Centre testing experience is required
AWS Connect experience required
Proficiency in French, both written and spoken
Good understanding of English
Experience with testing methodologies and tools
Excellent analytical and problem-solving skills
Ability to work independently and collaboratively in a fast-paced environment
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