Team Manager coaching streaming - services consultants for Sutherland, a company delivering AI, automation, cloud engineering, and business - process solutions. Driving KPI performance, team metrics, feedback, and organizational initiatives.
About the role
- Image and Network Planning Manager for GM Canada, shaping dealer image and network strategy. Collaborating with teams to enhance dealer performance and customer experience.
Responsibilities
- Lead GM Canada’s dealer facility image program for Chevrolet, Buick and GMC, working with suppliers and field teams to support implementation and ongoing alignment to facility standards.
- Support Cadillac Image Program execution and dealer network development initiatives.
- Own dealer network planning activities, including network studies, market analysis, relocation and market area recommendations, and dealer performance insights.
- Develop reporting, analysis, and presentations that help leadership evaluate network effectiveness and make informed business decisions.
- Support dealer agreement and performance improvement processes through analysis, issue identification, and strategic recommendations.
- Partner with regional teams, internal stakeholders, and external suppliers to solve problems, track progress, and advance key initiatives.
- Provide coaching, functional leadership, and program oversight within the team.
- Manage related budgets and program tracking.
- Supervise, coach, develop, and evaluate Coordinator Network Planning.
- Collaborate with global counterparts to stay aligned on upcoming initiatives.
Requirements
- Successful completion of a University degree and/or equivalent experience.
- 3+ years of automotive, network planning, retail operations, field, or related experience.
- Strong analytical skills with the ability to interpret data and develop clear recommendations.
- Excellent written, verbal, and presentation skills.
- Proven ability to work cross-functionally and build strong relationships with a wide range of stakeholders.
- Strong organization, prioritization, and problem-solving skills.
- High degree of professionalism, integrity, and ownership.
- Proficiency in Microsoft Office, including Excel, Word, PowerPoint, and Access.
Benefits
- Paid time off including vacation days, holidays, and supplemental benefits for pregnancy, parental and adoption leave.
- Healthcare, dental and vision benefits including health care spending account and wellness incentive.
- Life insurance plans to cover you and your family.
- Company and matching contributions to a Defined Contribution Pension plan to help you save for retirement.
- GM Vehicle Purchase Plan for you, your family, and friends.
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