Desjardins IT analyst designing, administering, and upgrading complex systems and infrastructure solutions. Advising clients, coordinating stakeholders, and leading implementation strategies.
About the role
- Field Operations Associate servicing customer inventories and equipment for Grainger, a North American MRO products distributor. Supporting onsite service, account growth, and customer relationships.
Responsibilities
- Service multiple customer locations on a designated route
- Receive and stock purchased product at customer locations
- Scan orders as inventory is depleted to maintain proper stocking levels
- Ensure inventory locations are properly labeled and quantities are accurate
- Resolve customer problems promptly and accurately
- Comply with Grainger and facility safety and inspection requirements
- Meet defined KPIs
- Perform machine break/fix activities at customer sites
- Plan and execute customer inventory projects
- Collect accurate inventory data to support KeepStock implementation
- Assist with staging, labeling, and organizing products
- Complete product relocation and discontinuation processes
- Travel to customer sites
- Perform assigned branch responsibilities
- Identify additional product needs and generate new orders
- Execute onsite service components of account strategies
- Work with sales partners to improve customer experience and increase business
Requirements
- High School Diploma/GED
- 3+ years experience in customer service/selling (i.e., Retail / telephone / warehouse) environment
- Self-motivated, with high energy and dedication to customer service and sales growth
- Must be comfortable on daily use of technology
- Ability to effectively collaborate with internal and external customers and cross-functional partners
- Demonstrated ability to apply strong judgment and independent problem-solving skills
- Ability to handle various technical and operational issues
- Ability to operate in a rapidly changing environment
- Excellent verbal and written communication skills
- Background checks and drug screening may be required
- May be required to use a personal vehicle with valid insurance meeting Grainger’s standards
- May be required to complete customer alcohol and drug screening procedures
- May be required to wear PPE, including a hard hat and steel-toed safety boots; clean-shaven or trimmed facial hair may be required for N95 mask use
Benefits
- 4% vacation pay
- Medical, dental, vision and prescription drug coverage
- Paid time off (PTO)
- Up to 12 company holidays per year (dependent on home province)
- Life insurance coverage, including spousal and dependent life insurance
- Employee Family Assistance Program
- Registered Retirement Savings Plan & Defined Contribution Pension Plan
- Educational & Professional Membership Fee Assistance program
- Employee discounts, team member perks and more
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
Desjardins IT analyst designing, maintaining, and upgrading systems, infrastructure, networks, and database solutions. Diagnosing complex issues and coordinating technology projects and testing strategies.
Claims Manager leading auto insurance operations, performance, and teams for Intact. Managing workflows, financial results, claims strategy, and technical training across Canadian locations.
Temporary Account Operations Representative supporting Arc’teryx’s commercial sales and service operations. Managing B2B orders, Salesforce/SAP data, reporting, and process improvements.
Director overseeing FCC Capital’s investment portfolio operations, reporting, planning and deal support. FCC finances Canadian agriculture and food through lending, knowledge resources and business software.
Technical Operations Analyst supporting RideCo’s cloud - based on - demand transit platform. Troubleshooting customer issues, managing incidents, and supporting implementations for transit agencies and fleet operators.
Manufacturing professionals auditing AI - generated work products for Mercor, which trains frontier AI models with human expertise. Reviewing realism, technical accuracy, grading, and practical usability.
Director leading North American onboarding, support, and pay operations for Phorest’s salon and spa software. Scaling teams, processes, and customer experience.
Manufacturing operations consultant evaluating AI - generated production, engineering, procurement, and warehouse work products for 24 - MAG LLC. Reviewing realism, technical accuracy, grading, and quality.
Head of Operations scaling THE/STUDIO’s global custom manufacturing platform. Optimizing factories, customer experience, AI - enabled workflows, and distributed teams.