Senior Director providing major AI insights to clients in the digital workplace sector. Leading research on AI tools and vendor capabilities to enhance business value.
Responsibilities
Create innovative, thought provoking, and highly leveraged “must-have insights” content
Develop new insights and ideas through thought leadership and offer compelling, actionable approaches to client's needs and requests that accelerate the client's ability to act
Develop in-depth analysis to identify the root cause of a client’s barriers or overall needs and reframe thinking to drive strategy forward
Demonstrate thought leadership in establishing insights positions across a team of analysts
Research, analyze and predict market trends and shifts to provide clients and vendors with actionable insights
Provide clients and prospects with actionable advice aligned to their designated content area via virtual or face-to-face interactions
Create and deliver high value presentation materials on and off stage for Gartner events, industry and professional association conferences, and client briefings
Provide sales support serving as voice of the market to help Insights teams create content and to drive engagement with clients to make progress against their critical priorities to grow their business
Build credibility as an industry expert to represent Gartner insights, methodology and strategy
Actively participate in innovation, ideation, and research discussions and collaborate effectively with peers in the Insights community
Identify research process improvements or develop new processes that help the team and BTI provide excellent service delivery
Be a mentor and a coach by supporting more junior team members
Be client-centric while actively seeking to help clients engage regularly and often with Gartner insights and interactions.
Requirements
Bachelor's degree or equivalent experience; Graduate degree preferred
12+ years of relevant field or industry experience
Experience and expertise in technology and industry market, major vendors and products (e.g., Microsoft’s M365 Copilot, Copilot Studio, Foundry and Agent 365; Google’ Gemini Enterprise and Vertex AI; Open AI’s ChatGPT Enterprise and Agent Kit)
Digital workplace and end-user computing modernization, with a specific focus on the integration of AI
Managing AI systems architecture, implementation, integration, and orchestration processes
Evaluating and/or embedding AI governance and risk controls across diverse business units to ensure secure, enterprise-wide adoption
Strong organizational skills; ability to work under tight deadlines and produce high quality deliverables
Strong written and verbal proficiency, analytical and presentation skills; ability to engage clients and respond effectively to questions
Proficient in analyzing and synthesizing data; can effectively apply patterns and frameworks while drawing and defending conclusions to client challenges
Subject matter expert comfortable presenting at large and small-scale speaking engagements
Strong business and financial acumen
Ability to work independently, while also being intrinsically motivated to collaborate across teams and support the workflow of others, in a multicultural global team
Willingness and ability to travel up to 25% (where applicable).
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