Machine Learning Engineering Intern developing innovative AI solutions for contact centers at Cresta. Collaborating with top researchers and engineers in AI to unlock customer experience potential.
About the role
- Senior Machine Learning Engineer in Guidewire’s Product Strategy team developing and integrating AI/ML solutions. Collaborating with cross-functional teams to shape future P&C insurance technology.
Responsibilities
- deliver AI/ML models from initial planning through to deployment
- create AI-based prototypes to evaluate model and design options
- train and tune models to optimize algorithmic outcomes
- integrate models into production systems
- conduct research into emerging AI models and technologies
- support operational excellence and customer-centricity
Requirements
- 5+ years of software development experience
- at least 3 years implementing ML and GenAI technologies with LangChain, RAG, Flare
- deep knowledge of data modeling and current ML/AI technologies
- hands-on experience developing language-based solutions using LLMs
- highly analytical mindset with creative problem-solving skills
- strong written and verbal communication skills
- collaborative approach in cross-functional teams
- experience deploying models in cloud environments
Benefits
- health, dental, and vision insurance
- paid time off
- company sponsored retirement plan
- annual company bonus plan
- commissions
- long term incentive awards
Job title
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Experience level
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