Manage and execute construction projects in Building Automation for Honeywell. Drive project success and ensure high - quality solutions while collaborating with cross - functional teams.
About the role
- Resuscitation program specialist strengthening Heart & Stroke’s Alberta-Saskatchewan training network. Coordinating program quality, stakeholder relationships, data insights, and emergency cardiovascular training delivery.
Responsibilities
- Support the Resuscitation Program Manager in building and maintaining relationships with regional partners, instructors, instructor trainers, training institutions, and professional organizations.
- Identify business development opportunities with new and existing regional partners.
- Serve as a primary point of contact for assigned external stakeholders.
- Steward high-value and high-performing instructors and organizations to support engagement, advocacy, and retention.
- Reinforce adherence to Heart & Stroke resuscitation program standards, policies, and guidelines.
- Provide guidance on program requirements, quality expectations, and approved practices.
- Receive, assess, document, investigate, and support resolution of program quality issues, complaints, QA infractions, and escalations.
- Use digital and AI-enabled tools to streamline administration, documentation, and quality oversight.
- Provide network knowledge, data-informed insights, and recommendations supporting growth, retention, and market positioning.
- Use Salesforce, reports, and analytics tools to monitor network activity, performance trends, and engagement.
- Coordinate regional implementation of resuscitation programs, initiatives, and updates across Alberta and Saskatchewan.
- Represent Heart & Stroke at virtual and in-person regional network engagements.
- Identify gaps in program delivery standards and provide guidance.
- Support program administration, education, awareness, continuous improvement, special events, and volunteer coordination.
- Participate in cross-functional working groups, meetings, and initiatives.
- Act as a liaison between external stakeholders and internal teams, communicating feedback, issues, and opportunities.
Requirements
- Degree, diploma, or certificate program in business, health science, or a related field; equivalent combination of education and experience considered
- 3+ years of experience in project/program management, relationship management, customer service, or business development/corporate sales
- Access to a car
- Currently residing in Canada and legally entitled to work in Canada
- Ability to build and maintain stakeholder relationships
- Exceptional organizational skills and strong attention to detail
- Initiative, resourcefulness, and ability to self-direct with minimal supervision
- Ability to promote opportunities and partnerships
- Excellent written and verbal interpersonal and communication skills
- Experience collaborating internally in matrixed, remote teams
- Ability to influence without authority and operate in evolving or ambiguous environments
- Experience navigating challenging or sensitive stakeholder conversations
- Judgment and critical thinking in applying standards, assessing risk, and resolving issues
- Risk identification and mitigation skills
- Ability to prioritize competing regional demands
- Working knowledge of Microsoft Office Suite
- Experience with Salesforce or another CRM to translate data into insights, recommendations, and actions
- Continuous improvement mindset
- Comfort using digital and AI-enabled tools
- Heart & Stroke Instructor certification and/or other agency instructional experience an asset
- Knowledge of provincial healthcare systems and resuscitation training agencies an asset
- Health care field experience an asset
- Not-for-profit sector experience an asset
- Understanding of provincial and national health systems an asset
- Knowledge of basic medical terminology and life support equipment an asset
- French/English bilingual an asset
Benefits
- Paid wellness days
- Paid personal days
- Health benefits
- Medical benefits
- Dental benefits
- Vision benefits
- Flexible hybrid working arrangements
- Reimbursement for mobile phones
- Support with reimbursement for home office set up
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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