Associate Director leading Revenue Operations for Directive Consulting, a B2B performance marketing agency. Managing RevOps teams and delivering Salesforce, Pardot, and HubSpot client solutions.
About the role
- Lead Revenue Operations Specialist at Homebase driving strategic RevOps initiatives and supporting small businesses. Collaborating across teams to enhance tech stack and processes.
Responsibilities
- Contribute to the shared ownership of Salesforce—driving adoption, design, automation, and scalable integrations as part of a collaborative ownership model.
- Support the implementation and administration of our GTM tech stack—serve as an administrator for the tools and processes while helping to build scalable connections between systems and processes.
- Lead the design and development of technical processes and frameworks that support forecasting, capacity planning, and GTM performance management.
- Scope, design, and lead cross-functional RevOps projects with Sales, Marketing, Customer Support, Analytics, and Finance stakeholders.
- Assist in driving the roadmap for data visibility and reporting—partnering closely with business leaders.
- Build organizational clarity around RevOps initiatives—ensuring strong project management, stakeholder alignment, and delivery against milestones.
- Collaborate with other RevOps team members and coach GTM stakeholders on leveraging AI to retool workflows.
- Act as a trusted advisor on funnel strategy, recommending changes that increase conversion and velocity.
Requirements
- 5+ years in Revenue Operations or related GTM operations role.
- Strong Salesforce expertise; able to design scalable processes and automation. (Salesforce Developer Certification preferred)
- Strong Databricks & Omni knowledge (preferred) or equivalent BI/analytics platform experience.
- Familiarity with GTM tools and how they connect with the broader tech stack (e.g., Talkdesk, Calendly, Mogli).
- Proven ability to scope and lead projects end-to-end with cross-functional partners.
- Demonstrated ownership of a significant portion of a revenue funnel or tech stack.
- Strong project management and organizational skills—able to manage multiple priorities with clarity.
- AI fluency—comfortable managing GTM AI tooling (e.g., Gong, Sierra) and utilizing AI to streamline RevOps workflows (ChatGPT, Claude, Cursor); coaches others on AI-enabled ways of working.
- Exceptional communication, influence, and leadership across teams.
Benefits
- 💰 Ownership & Savings: Stock options + TFSA/RRSP with 4% company match
- 🏥 Health & Wellness: Comprehensive medical, dental, and vision for you and your dependents
- ⏰ Time Flexibility: Flex time off + company holidays + designated focus periods
- 👶 Family Support: Maternity/Parental Leave EI top-up support offered (after 6 months of service)
- 🌟 Work Your Way: Work From Anywhere Month + meeting-free weeks yearly
- 🛡️ Protection Plans: Life insurance + short/long-term disability coverage
- 🍽️ Workspace Perks: Meals provided, team offsites, and Customer Days
- 💼 Our Hybrid Rhythm: We believe collaboration drives impact. That’s why Tuesdays and Wednesdays are our required in-office days.
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