Field Service Manager overseeing field service operations for Motion, a North American industrial parts distributor. Managing facility expenses, inventory, audits, staffing, safety, and service performance.
About the role
- Functional Recovery Support Case Manager at innovative mental health organization managing clients' recovery plans. Collaborating with a team to connect clients with essential resources and support their return to work.
Responsibilities
- Manage a caseload of clients at the direction of a Clinical Lead, implementing and reviewing recovery plans
- Connect participants to community resources, including health care, substance use treatment, mental health services, and return-to-work supports tailored to their goals
- Collaborate with clients, employers, referral sources, and healthcare providers to support recovery and return-to-work outcomes
- Monitor compliance, attendance, and progress, escalating concerns to the Clinical Lead when needed
- Document case activity and maintain accurate, up-to-date clinical records and reports
- Prepare progress reports, manage data and billing submissions, and participate in case and team meetings
- Support departmental projects, provide coverage for colleagues as needed, and contribute to ad-hoc initiatives
Requirements
- Bachelor’s degree in Psychology, Social Work, or related health discipline preferred (equivalent experience considered)
- 2–5 years of experience in administration or case management, with preference for case management background
- Knowledge of case management principles and practices is an asset
- Ability to read and interpret policy wording
- Strong organizational, decision-making, and communication skills
- Ability to work independently while contributing effectively to a team
- Strong problem-solving, conflict management, and attention to detail
- Caring, approachable, objective, and committed to exceptional client service
- Proficiency with MS Office (Word, Excel, PowerPoint)
Benefits
- Health insurance
- Paid time off
- Flexible working arrangements
- Professional development opportunities
- Collaborative team environment
Job title
Job type
Experience level
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Not specified
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