Spécialiste en santé mentale gérant des situations de crise au sein de la plateforme Dialogue. Assurant l'évaluation clinique et la gestion des cas urgents pour les membres.
About the role
- Service Coordinator role in a growing mental health organization focused on people-centered care. Reviewing referrals and supporting clinicians in delivering seamless services.
Responsibilities
- Review referral requests to ensure they meet established criteria
- Ensure data is collected and input as required
- Attend meetings with referral sources as required
- Document and escalate service issues
- Monitor the work of assigned clinicians to ensure adherence to specific standards and timelines
- Provide support to our clinician network to ensure they are managing expectations
- Add to a positive work culture by identifying efficiencies and solutions to issues
- Liaise with clients/patients, third parties (including insurers), employers, and various health care professionals
- Act as the first point of contact for service providers and corporate customers
- Help manage and track complex cases
- Maintain database(s) and client/case files with high accuracy and confidentiality.
Requirements
- Bachelor’s degree in a related field or equivalent experience and training
- Case Coordination and/or Case Management experience is a major asset
- Expertise in Disability Treatment and Management principles, practices, and processes
- Proficiency with Microsoft Word, Excel, and PowerPoint
- Excellent verbal and written English communication skills
- Strong administrative and customer service skills
- Effective self-directed work style with minimal supervision
- Effective interpersonal skills; ability to communicate with various stakeholders
- Ability to efficiently manage multiple demands under time constraints and deadlines
- Adaptable to changing priorities and contribute to a positive work environment.
Benefits
- Homewood Health promotes a fair and competitive compensation model.
- Equal opportunity employer committed to diversity, equity, and inclusion.
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
Mental Health Specialist assessing and managing high - risk mental health cases for Dialogue. Conducting crisis interventions and collaborating with healthcare teams in a hybrid work setup.
Community Relations Coordinator implementing the Indigenous Benefit Plan, ensuring socio - economic development, and engaging with local communities for inclusive practices.
Planning and coordinating clinical trial activities according to ICH - GCP for Syneos Health. Collaborating with trial team and managing all trial - related tasks in a timely manner.
Personal Support Worker role providing care and support for patients in their homes and communities. Assisting with daily living activities and ensuring a better quality of life for patients.
Personal Support Worker providing in - home care in Longlac and Geraldton for ParaMed. Assisting patients with daily activities and offering companionship for improved quality of life.
Hydrologist at AER working on GIS and remote sensing for groundwater - dependent ecosystem mapping. Collaborating with the AGS and applying advanced hydrology knowledge for Alberta's oil sands regions.
Service Relationship Specialist representing Manulife, enhancing client relationships and supporting distribution partners in Group Benefits service delivery.
Parts Coordinator responsible for ordering, receiving, and managing parts for vehicle repairs at Aviva AutoCare Centre. Contributing to customer satisfaction through quality control and efficient parts processing.
Part - Time Shift Leader at Canna Cabana assisting in managing daily store operations. Providing guidance to staff and ensuring excellent customer service in a retail environment.