Account Manager managing client relationships, retention, onboarding, and account growth for Huzzle’s remote B2B sales placements. Supporting SaaS, MarTech, FinTech, and EdTech client teams.
Responsibilities
Manage and strengthen relationships across a high-volume portfolio of client accounts, driving long-term satisfaction and retention
Serve as the primary point of contact for assigned clients, addressing queries and resolving issues promptly and effectively
Identify opportunities to expand accounts and drive growth through proactive engagement and strategic recommendations
Track account health indicators, identify potential churn risks, and implement proactive retention strategies
Lead the onboarding of new clients, ensuring a smooth transition and helping them realize value from the product or service as quickly as possible
Work closely with internal product and support teams to communicate client feedback, address concerns, and contribute to product and service improvements
Keep client interactions, account updates, and pipeline activity accurately documented in the CRM
Requirements
At least 3 years of experience in Account Management, Customer Success, or a related client-facing role
Proven ability to manage a large portfolio of clients while maintaining high service standards and strong relationships
Excellent organizational and time-management skills, with the ability to prioritize competing demands in a fast-paced environment
Strong communication and interpersonal abilities, with a knack for building trust and rapport with clients
A demonstrated track record of achieving or exceeding client retention, satisfaction, and account growth targets
Strong analytical skills, with the ability to interpret data, identify trends, and communicate meaningful insights to stakeholders
Benefits
Work Remotely: Collaborate with international teams from wherever you are
Career Development: Explore opportunities with leading companies in SaaS, MarTech, and B2B services
Professional Network: Connect with a community of talented, high-performing sales professionals
Continued Support: Benefit from guidance and support from Huzzle throughout your placement journey
Flexible Compensation: Explore salary opportunities aligned with your experience, preferences, and career goals
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