Senior Site Reliability Engineer owning AWS, Kubernetes, CI/CD, and data systems for an established consumer app. Improving reliability, security, observability, and infrastructure cost.
About the role
- Network SRE maintaining i3D.net’s global gaming infrastructure and high-availability network services. Automating operations, resolving incidents, and improving reliability across switching, routing, and firewalls.
Responsibilities
- Operate and maintain highly available network infrastructure across switching, routing, and firewalls
- Proactively monitor network systems and services using observability tools
- Troubleshoot complex incidents
- Contribute to incident management and postmortem processes
- Maintain automation solutions for deploying, troubleshooting, and managing network infrastructure
- Drive operational efficiency through Infrastructure as Code
- Contribute to SRE best practices, including runbooks, workflows, and standardization
- Help build reliable, repeatable deployment pipelines for network services
- Identify and implement improvements in performance, resiliency, and security
- Partner with LiveOps teams to resolve complex network-related issues impacting client services
- Participate in operational support and the on-call rotation
- Maintain clear, up-to-date documentation of the network and procedures
- Work closely with engineering teams to deliver reliable, scalable network services
Requirements
- Bachelor’s degree or equivalent experience in networking, IT, or a related field
- 5+ years of experience in network operations within medium to large-scale environments
- Experience in critical environments requiring high availability
- Knowledge of BGP, OSPF, IS-IS, EVPN-VXLAN, and MPLS
- Hands-on experience with Juniper hardware
- Experience using Ansible and scripts for network changes and small-scale automation tasks
- Experience with NetBox, Kentik, and Grafana
- Experience with datacenter networking hardware, including Juniper, Cisco/Nexus, Cumulus, and similar platforms
- Experience with network configuration and protocols including BGP, OSPF, TCP/IP, UDP, and LACP
- Experience with AWX and related configuration management platforms
- Experience with scripting, automation, and version control systems including Ansible, Python, Go, YAML, and Git
- Experience working with Linux operating systems
- Experience with monitoring and observability tools such as Prometheus, Grafana, Nagios, and Kentik
- Good understanding of SRE principles, including monitoring, alerting, incident management, and postmortems
- Methodical troubleshooting of hardware and routing issues
- Familiarity with storage, virtualization, and cloud fundamentals
- Strong command of English or functional proficiency and ability to communicate effectively in English
- Comfortable with expert-to-customer communication
- Must be based in Montréal or the surrounding area
- Valid authorization to work in Canada
- JNCIP, CCNP, or similar certifications are a plus
- Ability to participate in operational support and on-call rotation
Benefits
- Competitive pay
- Healthcare
- Dental
- Physio
- Fully paid wellness services through Dialogue
- 5 weeks of vacation
- 5 discretionary days between Christmas and New Year's
- Clear growth paths
- Hands-on learning
- Meaningful projects
- Lifetime access to Ubisoft’s game library
- Hybrid work arrangement
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