Principal Product Manager responsible for bringing Cart Assistant AI solution to market for Instacart. Collaborating cross-functionally to deliver innovative consumer experiences in grocery e-commerce.
Responsibilities
Set and own the roadmap, translating consumer and retailer needs into a clear vision, milestones, and launch plans
Lead product discovery, uncover customer pain points and market opportunities, and partner with engineering and design to deliver solutions
Drive measurable results including product adoption and engagement outcomes. Establish and maintain metrics, dashboards, and regular business reviews, using data insights to prioritize, de-risk, and accelerate the roadmap.
Lead cross-functional execution with Engineering/ML/DS/Design to execute the roadmap, run rapid experiments, ship iterative improvements, and pivot based on learnings
Partner with ML, model design, and content design to improve core agent performance and behavior using state-of-the-art methods
Represent the product to senior leadership and external retail partners, communicating strategy, progress, learnings, and needs with clarity and conviction
Work with business development, market strategy, and GTM teams to align product and GTM plans, maximizing market impact of launches and product advancements
Scale Cart Assistant across Instacart surfaces and products, driving top line business impact for Instacart and our retail partners
Requirements
8+ years of product management experience
5+ years of experience building and shipping consumer-facing commerce products end-to-end, with 2+ years building LLM-powered products in production
Proven track record launching at least one 0-to-1 product to general availability with measurable impact on adoption, conversion, revenue, or GTV
Technical fluency with AI/ML systems and data flows; ability to partner with engineering and machine learning on dependencies and scope tradeoffs
Experience defining product OKRs, with significant experience using experimentation to improve products and achieve desired outcomes
Exceptional communication and presentation skills with senior leadership and external enterprise partners
Bachelor’s degree in a technical, quantitative, or related field, or equivalent practical experience.
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