Principal Product Manager, Agentic Commerce

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About the role

  • Principal Product Manager responsible for bringing Cart Assistant AI solution to market for Instacart. Collaborating cross-functionally to deliver innovative consumer experiences in grocery e-commerce.

Responsibilities

  • Set and own the roadmap, translating consumer and retailer needs into a clear vision, milestones, and launch plans
  • Lead product discovery, uncover customer pain points and market opportunities, and partner with engineering and design to deliver solutions
  • Drive measurable results including product adoption and engagement outcomes. Establish and maintain metrics, dashboards, and regular business reviews, using data insights to prioritize, de-risk, and accelerate the roadmap.
  • Lead cross-functional execution with Engineering/ML/DS/Design to execute the roadmap, run rapid experiments, ship iterative improvements, and pivot based on learnings
  • Partner with ML, model design, and content design to improve core agent performance and behavior using state-of-the-art methods
  • Represent the product to senior leadership and external retail partners, communicating strategy, progress, learnings, and needs with clarity and conviction
  • Work with business development, market strategy, and GTM teams to align product and GTM plans, maximizing market impact of launches and product advancements
  • Scale Cart Assistant across Instacart surfaces and products, driving top line business impact for Instacart and our retail partners

Requirements

  • 8+ years of product management experience
  • 5+ years of experience building and shipping consumer-facing commerce products end-to-end, with 2+ years building LLM-powered products in production
  • Proven track record launching at least one 0-to-1 product to general availability with measurable impact on adoption, conversion, revenue, or GTV
  • Technical fluency with AI/ML systems and data flows; ability to partner with engineering and machine learning on dependencies and scope tradeoffs
  • Experience defining product OKRs, with significant experience using experimentation to improve products and achieve desired outcomes
  • Exceptional communication and presentation skills with senior leadership and external enterprise partners
  • Bachelor’s degree in a technical, quantitative, or related field, or equivalent practical experience.

Benefits

  • Flex First remote work policy
  • New hire equity grant
  • Annual refresh grants

Job type

Full Time

Experience level

Lead

Salary

CA$223,000 - CA$235,500 per year

Degree requirement

Bachelor's Degree

Location requirements

RemoteCanada

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