Senior Product Manager owning Scratch’s fair, transparent medical lending products. Shaping underwriting, credit decisioning, servicing, APIs, and experimentation for veterinary financing.
About the role
- Product Owner at Desjardins responsible for enhancing member/client experience through strategic project collaboration and stakeholder management. Engaging with various teams and creating impactful product solutions.
Responsibilities
- Represent the voice of the client in projects and be responsible for the member/client experience
- Prepare a range of products and services to ensure a positive member/client experience
- Collaborate with the project developer and business analyst to ensure user needs are met
- Manage relationships with various stakeholders
- Lead and influence squads’ specialists and stakeholders during planning, feasibility, and development projects
- Contribute to developing and recommending strategic orientations and business positioning
- Make recommendations on the development and delivery of projects involving high operational and conceptual complexity
- Interact with a large number of stakeholders across various fields of expertise
- Serve as expert advisor and subject matter expert for senior management and decision-making bodies
Requirements
- Bachelor's degree in a related field
- A minimum of eight years of relevant experience
- Knowledge of French is required
Benefits
- Competitive salary and annual bonus
- 4 weeks of flexible vacation starting in the first year
- Defined benefit pension plan that provides predictable, stable income throughout retirement
- Group insurance including telemedicine
- Reimbursement of health and wellness expenses and telework equipment
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