Software Developer specializing in Dynamics 365 Customer Service for Insurance Council of British Columbia. Responsible for developing and maintaining solutions to regulate insurance professionals in the province.
Responsibilities
Develop, customize, and support Dynamics 365 Customer Service applications to meet regulatory and organizational requirements
Design and implement full-stack solutions using Power Pages, Power Apps, and Power Automate (Flow)
Collaborate with internal stakeholders to gather requirements and translate them into effective technical solutions that align with regulatory objectives
Ensure seamless integration of Dynamics 365 with other enterprise platforms and data sources
Maintain application security, performance, and scalability standards
Troubleshoot, debug, and optimize existing systems for improved reliability and efficiency
Document development processes, configurations, and procedures
Requirements
3+ years of experience developing and supporting Microsoft Dynamics 365
Bachelor's degree in Computer Science, Information Technology, or a related field
Experience working in complex, regulated, or enterprise environments is an asset
Full-stack development expertise, including both front-end and back-end technologies
Strong experience with Dynamics 365 Customer Service module customization and development tools
Strong hands-on experience with Power Pages, Power Apps, and Power Automate (Flow)
Strong analytical and problem-solving skills
Ability to communicate technical concepts to non-technical stakeholders
Proven ability to manage multiple priorities and meet deadlines
Benefits
Comprehensive health and dental plan
Work-life balance
Hybrid work environment (work from office/primary residence in BC)
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