Director, Software Development – Personal Lines

Posted 10 hours ago

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About the role

  • Director leading software development, architecture and AI-driven transformation for Intact’s personal-lines insurance systems. Managing engineering squads, budgets and technology outcomes across Canada.

Responsibilities

  • Lead one Personal Lines technology value stream at Intact, Canada’s largest provider of property and casualty insurance
  • Lead several software development squads and their managers, owning end-to-end business and technology outcomes
  • Deliver commitments to business partners and create sequenced technology roadmaps aligned with future needs
  • Define and track delivery flow, quality and reliability metrics to drive continuous improvement
  • Coach and develop managers and emerging leaders; own hiring, performance and career growth
  • Build psychological safety and support smart risk-taking and learning
  • Collaborate with Personal Lines directors to improve engineering practices and consistency across teams
  • Establish a scalable, resilient long-term architectural vision and maintain technical health roadmaps
  • Modernize and retire legacy systems
  • Lead within Intact’s federated architecture model
  • Manage portfolio prioritization, budget, investment plans and trade-offs with business groups, IT Business Office and Finance
  • Drive AI adoption across discovery, design, coding, testing, shipping and support
  • Lead the transition to a product-centric technology operating model integrating feature development, operations, security and reliability
  • Promote continuous delivery and collaboration across Operations, planning, Tech and Intact Lab
  • Maintain stable, secure and available systems through observability, incident response and operational discipline
  • Embed regulatory and compliance requirements into team processes and partner with security and compliance to mitigate risk
  • Report directly to the Vice-President, Personal Lines, Transformation & Architecture

Requirements

  • Bachelor’s degree in computer science, software engineering, or an equivalent combination of education and experience
  • Demonstrated Director-level management experience, including managing managers in a software engineering organization and leading transformation
  • In-depth knowledge of software engineering principles, processes and practices
  • Track record of leading change that improved productivity, quality, predictability and delivery flow
  • Hands-on familiarity with applying AI to team design, build, test and deployment processes
  • Strong critical thinking, decision-making and problem-solving skills, with attention to detail
  • Strong communication and stakeholder management skills, including influencing, negotiating and building consensus across business and technology
  • Strong overall technology background and passion for continuous learning
  • Strong ambassador of Intact’s Values and Leadership Success Factors
  • For candidates located in Quebec, bilingualism in French and English is required
  • Must be eligible to work in Canada; no Canadian work experience required
  • Canadian work authorization must be maintained throughout employment; Intact does not provide immigration sponsorship or support

Benefits

  • Flexible work arrangements and a hybrid work model
  • Possibility to purchase up to 5 extra days off per year
  • Multiple benefits supporting physical and mental wellbeing, including telemedicine and Wellness account
  • Share plan and other savings of up to 12% of salary or more
  • Annual bonus plan with a target of 20% of base salary and potential payout up to double the target, subject to personal and company performance
  • Employee Share Purchase Plan (ESPP) with Intact matching 50% of net shares
  • Defined benefit pension plan offering guaranteed income for life

Job type

Full Time

Experience level

Lead

Salary

CA$161,600 - CA$197,500 per year

Degree requirement

Bachelor's Degree

Location requirements

HybridMontrealCanada

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