Unit Manager, Home Claims

Posted 1 hour ago

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About the role

  • Direction d’une équipe d’experts en sinistres habitation chez Intact, assureur canadien. Supervision de la performance, qualité des dossiers, ressources et processus opérationnels.

Responsibilities

  • Contribute to achieving corporate and regional objectives by measuring team performance and ensuring the quality of claims handling, compliance with standards and procedures, and productivity
  • Manage team activities by organizing, planning, and controlling the optimal use of human, financial, and material resources in accordance with the budget
  • Foster teamwork and guide the team’s technical training
  • Participate in improving operational processes
  • Make decisions for the team regarding claims file handling and indemnity payments in accordance with company standards
  • Promote the brand image and business principles among partners
  • Conduct audits of active files throughout the year

Requirements

  • Bachelor’s degree in Business Administration or an equivalent combination of education and experience
  • At least 3 years of experience as a claims adjuster (home claims experience is an asset)
  • Experience managing a team of claims adjusters
  • Hold a claims adjuster license or certificate
  • In-depth knowledge of personal and commercial insurance, as well as liability insurance
  • Excellent computer skills and knowledge of computer systems
  • Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment
  • Caring about people

Benefits

  • Referral bonus
  • Hybrid work model: 3 days per week in the office
  • Technical training and career development opportunities
  • Workplace adjustments (accommodations) for people with disabilities

Job title

Job type

Full Time

Experience level

Mid levelSenior

Salary

CA$101,800 - CA$124,400 per year

Degree requirement

Bachelor's Degree

Location requirements

HybridLavalCanada

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