Talent Manager driving revenue, endorsements, and campaigns for Kensington Grey Agency’s diverse social media creators. Managing talent relationships, brand partnerships, and commercial opportunities.
About the role
- Senior Account Manager delivering qualitative market research for Ipsos, a global research company. Managing studies, client relationships, proposals, and research teams.
Responsibilities
- Develop and deliver high-quality proposals, research, and insights to leading Canadian clients across various sectors
- Collaborate with different quantitative divisions across Ipsos on client research needs
- Manage multiple research projects from proposal through insights delivery
- Manage the client service aspect of projects and coordinate with fellow researchers to meet client needs
- With manager support, develop existing clients and new business streams
- Potentially manage one or more Account Managers/Research Analysts
- Oversee training schedules, provide day-to-day guidance and supervision, and provide feedback during ongoing work, annual reviews, and goal setting
- Turn research designs into well-run qualitative studies
- Manage project details and timelines
- Moderate qualitative research with confidence
- Serve as a reliable day-to-day client point of contact
Requirements
- 3-5 years of qualitative market research experience
- Strong knowledge of qualitative research foundations, including study set-up, project management, recruitment screeners, discussion guide development, and first-draft report writing
- Experience executing in-person and digital qualitative methodologies
- Ability to manage multiple projects, timelines, and competing client needs
- Organization, diplomacy, and attention to detail
- Proactive, solutions-oriented approach
- Ability to anticipate next steps, solve problems, and work independently with personal accountability
- Strong client service skills and experience serving as a day-to-day client contact
- Strong written and verbal English communication skills, including qualitative analysis, storytelling, and presentation development
- Collaborative working style and ability to contribute effectively within a project team
- Strong proficiency in Microsoft Office, particularly PowerPoint, Word, Outlook, Teams, and Excel
- A bachelor's degree or higher, preferably with a focus on research
- Must be comfortable with and proficient at deploying AI and LLM tools within the Ipsos corporate environment
- Bilingualism in French and English is an asset
Benefits
- Career Development opportunities
- Exceptional benefits package
- Generous PTO
- Healthcare plans
- Wellness benefits
- Flexible workplace policy
- Strong collaborative culture
- Equal opportunity and inclusive workplace
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