QA Analyst responsible for validating software quality at Toon Boom, leading end - to - end testing and troubleshooting for high - performance applications.
About the role
- QA Analyst ensuring quality, stability, and reliability of Jesta's cloud-based ERP platform. Collaborating with teams and improving quality practices through manual and automated testing.
Responsibilities
- Design, execute, and maintain comprehensive test plans, test cases, regression suites, and test scripts for both manual and automated testing
- Perform functional, system, integration, regression, and release testing across multiple ERP modules, with a primary focus on Financials, Merchandise Management, Planning, and Warehouse Management System (WMS)
- Analyze business and functional requirements to identify risks, edge cases, and data-related defects
- Identify, document, track, and validate software defects throughout the defect lifecycle
- Collaborate closely with Product, Development, and Customer Support teams to ensure complete test coverage and release readiness
- Contribute to the design, development, and maintenance of automated testing frameworks to improve quality, efficiency, and coverage
- Support CI/CD testing integration and automation initiatives
- Perform root cause analysis and recommend product and process improvements
- Define, maintain, and continuously improve QA processes, standards, and testing methodologies
- Establish and monitor quality metrics, dashboards, and testing progress
- Communicate testing progress, risks, and quality metrics clearly with cross-functional stakeholders
- Mentor junior QA team members and support sprint-level QA coordination
- At the senior level, contribute to QA strategy, automation leadership, quality standards, and continuous improvement initiatives across multiple product areas
Requirements
- Bachelor's degree in Computer Science, Software Engineering, or a related field, or equivalent professional experience
- QA certifications (ISTQB, CSTE, or equivalent) are an asset
- Training in test automation, CI/CD pipelines, or performance testing is an asset
- 3–5+ years of QA experience testing enterprise or business applications (Intermediate level)
- QA experience with demonstrated technical leadership or ownership of testing initiatives (Senior level)
- Strong understanding of software testing methodologies, defect lifecycle management, and QA best practices
- Experience testing web-based or cloud applications
- Hands-on experience designing and maintaining manual and automated test cases
- Experience contributing to or maintaining test automation frameworks
- Experience testing ERP, retail, supply chain, or warehouse management systems, particularly within Financials, Merchandise Management, Planning, or Warehouse Management System (WMS) modules, is strongly preferred
- Experience with performance, load, or data-driven testing is an asset
- Experience working within Agile environments and CI/CD pipelines is an asset
Benefits
- Hybrid role: on-site required 2 days per week
- 12-month contract (maternity leave coverage)
- Potential for extension
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