About the role

QA Analyst ensuring quality, stability, and reliability of Jesta's cloud-based ERP platform. Collaborating with teams and improving quality practices through manual and automated testing.

Responsibilities

Design, execute, and maintain comprehensive test plans, test cases, regression suites, and test scripts for both manual and automated testing
Perform functional, system, integration, regression, and release testing across multiple ERP modules, with a primary focus on Financials, Merchandise Management, Planning, and Warehouse Management System (WMS)
Analyze business and functional requirements to identify risks, edge cases, and data-related defects
Identify, document, track, and validate software defects throughout the defect lifecycle
Collaborate closely with Product, Development, and Customer Support teams to ensure complete test coverage and release readiness
Contribute to the design, development, and maintenance of automated testing frameworks to improve quality, efficiency, and coverage
Support CI/CD testing integration and automation initiatives
Perform root cause analysis and recommend product and process improvements
Define, maintain, and continuously improve QA processes, standards, and testing methodologies
Establish and monitor quality metrics, dashboards, and testing progress
Communicate testing progress, risks, and quality metrics clearly with cross-functional stakeholders
Mentor junior QA team members and support sprint-level QA coordination
At the senior level, contribute to QA strategy, automation leadership, quality standards, and continuous improvement initiatives across multiple product areas

Bachelor's degree in Computer Science, Software Engineering, or a related field, or equivalent professional experience
QA certifications (ISTQB, CSTE, or equivalent) are an asset
Training in test automation, CI/CD pipelines, or performance testing is an asset
3–5+ years of QA experience testing enterprise or business applications (Intermediate level)
QA experience with demonstrated technical leadership or ownership of testing initiatives (Senior level)
Strong understanding of software testing methodologies, defect lifecycle management, and QA best practices
Experience testing web-based or cloud applications
Hands-on experience designing and maintaining manual and automated test cases
Experience contributing to or maintaining test automation frameworks
Experience testing ERP, retail, supply chain, or warehouse management systems, particularly within Financials, Merchandise Management, Planning, or Warehouse Management System (WMS) modules, is strongly preferred
Experience with performance, load, or data-driven testing is an asset
Experience working within Agile environments and CI/CD pipelines is an asset