Payroll Supervisor leading compliant multi-provincial payroll processing at JLL, a global real estate and investment management company. Improving payroll systems, compliance, reporting, and team capability.
Responsibilities
Report to the Senior Payroll Manager
Lead accurate and timely multi-provincial payroll processing across all Canadian provinces and territories
Ensure compliance with CPP, EI, and federal/provincial tax withholdings
Oversee the full payroll lifecycle, including new hires, terminations, salary adjustments, bonuses, commissions, and complex off-cycle payments
Deliver time-card-entry training to managers and employees
Maintain expert knowledge of Canadian payroll legislation, Employment Standards, CRA requirements, and Quebec-specific regulations
Prepare and submit T4/T4A statements, Records of Employment (ROEs), Employer Health Tax (EHT) returns, and WSIB reports
Lead audit preparations and proactively identify compliance risks
Serve as the payroll-system subject matter expert, driving automation, workflow improvements, and best practices
Lead system upgrades, integrations, and implementations in collaboration with HR, Finance, and IT
Handle complex escalated inquiries while maintaining strict confidentiality
Partner with senior HR and Finance leadership on compensation strategy, budgeting, and workforce planning
Generate executive analytics, including cost analysis, variance explanations, and trend forecasting
Provide guidance, training, and mentorship to payroll staff locally and offshore
Review work, provide feedback, and build team capability through documentation and knowledge sharing
Requirements
7+ years of progressive Canadian payroll experience with demonstrated multi-provincial expertise, including complex scenario resolution and Quebec’s distinct payroll system
Payroll Leadership Professional (PLP) certification required
Expert-level understanding of Canadian federal and provincial employment legislation, payroll regulations, and tax compliance
Experience interpreting complex legislation and applying it to unique situations
Strong experience with Workday, ADP Workforce Now, and Ceridian Dayforce
Ability to configure systems, troubleshoot complex issues, and optimize functionality
Expert Excel skills, including pivot tables and advanced formulas
Experience with reporting tools and business intelligence platforms is an asset
Ability to lead projects, mentor team members, and influence stakeholders
Strong communication skills and the ability to explain complex concepts to non-payroll audiences
Exceptional attention to detail and superior organizational skills
Ability to manage multiple priorities under pressure while maintaining absolute discretion with confidential information
Candidates must submit their resume in English
Preferred: Canadian Payroll Manager (CPM) designation
Preferred: Knowledge of equity and international assignment payroll
Preferred: Bilingual English/French proficiency
Preferred: Background in the professional services industry
Preferred: Oral and/or written interaction with tenants or external partners based outside Quebec
Benefits
Flexibility to work remotely two days per week
Discretionary bonuses, benefits, or other compensation may be available to certain roles and employees
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