About the role

  • SAP C4C Consultant responsible for design, configuration, and support of C4C solutions for Syntax clients. Collaborating with clients to enhance business functionality while ensuring customer satisfaction.

Responsibilities

  • Facilitate the implementation and support of the SAP C4C solution to enhance the clients’ business functionality and overall performance, while maintaining a high degree of customer satisfaction
  • Analyze business requirements and translate them into appropriate C4C system solutions; identify, interpret, validate and document customer requirements
  • Lead solution architecture discussions, defining functional and technical design documents
  • Facilitate workshops to collect and map client business requirements, processes and objectives; develops necessary product modifications to satisfy clients' needs
  • Identify gaps, issue and propose work around solutions or custom SDK solutions
  • Design and implement custom SDK solutions with the technical team to meet business requirements
  • Act as liaison with client for troubleshooting: investigate, analyze, and solve software problems
  • Configure and customize SAP C4C objects such as Business Roles, Work Centers, Business Partners, Activities, Quotes, Opportunities and Contracts
  • Develop business rules, workflows, and approval processes
  • Manage C4C Data Migration (Data Workbench, Migration Templates, OData feeds)
  • Participate in testing (Unit, SIT, UAT) and assist with user training and change management
  • Partner with CPI/Integration teams to define integration services and communication arrangements
  • Support design of interfaces using SOAP, OData, or REST APIs
  • Ensure security, authorization, and data governance within SAP C4C
  • Establish design guidelines, documentation standards, and reusable templates
  • Provide expert guidance on SAP C4C roadmap, release management, and innovations
  • Collaborate with cross-functional teams (Sales, Service, IT, Integration, and Analytics)

Requirements

  • Bachelor’s Degree in Computer Science, Information Systems, or Business Administration
  • 5–10 years of experience in SAP solutions, including 5+ years in SAP C4C
  • Proven experience with SAP C4C Sales & Service modules
  • Strong understanding of Master Data Management (Employee, Customer, Product) in SAP C4C
  • Experience with Integration techniques (SAP CPI, SOAP/XML, OData, IDoc, RFC)
  • Knowledge of authorizations, scoping, fine-tuning, & business configuration within C4C
  • Exposure to SAP S/4HANA integration and SAP C4C V2 preferred
  • Bilingual - French and English mandatory
  • Excellent communication, stakeholder management, and documentation skills

Benefits

  • Competitive, above-average compensation
  • Global tourist: With us, you can also work from abroad from time to time
  • Flexible working time models, home office
  • Attractive benefits, e.g. company pension scheme or various health offers
  • A modern environment in which the "you" is part of it
  • Open feedback culture, flat hierarchies and a motivated team
  • Individual career planning with continuous training and coaching on the job

Job title

Job type

Full Time

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

SOAP

Location requirements

RemoteCanada

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