Security Analyst providing technical client support in Managed Security Services at CDW. Monitoring security alerts and incidents while fostering trust and loyalty with clients.
About the role
- Security Analyst – GRC supporting clients on their security journey in a remote role at Kobalt.io. Collaborate with vCISOs and manage compliance programs for cybersecurity.
Responsibilities
- Partner directly with clients to draft and implement policies and customized security roadmaps, set up and manage user security awareness training campaigns and manage recurring phishing simulations.
- Manage small-scale security compliance programs, guiding clients from initial readiness through successful audit completion.
- Lead and assist with regular client meetings to track progress, resolve blockers, and maintain project momentum.
- Collaborate with vCISOs to design and execute Incident Response tabletop exercises, test the resilience of client IR plans, conduct various security assessments to identify gaps and mature client security postures.
- Leverage GRC platforms to accelerate compliance and streamline security program management.
- Act as a responsive subject matter expert across all communication channels, ensuring a "customer-first" resolution to security challenges.
- Build automation tools to compress manual tasks.
- Capture key performance metrics and contribute to the evolution of Kobalt’s service offerings through documentation and knowledge-base creation.
Requirements
- 3-5 years of experience in GRC, Internal Audit, Information Security, Technology Risk, or related fields.
- Direct experience with governance frameworks (e.g., SOC 2, ISO 27001, HIPAA, etc.)
- Strong understanding of cybersecurity domains, including Security Operations, Security Engineering, and Information Risk Management.
- Customer-first focus, with the ability to support both internal teams and external client inquiries.
- Excellent ability to communicate effectively, both verbally and in writing, with clients and internal audiences.
- Can work independently and with teams to identify and resolve challenges and overcome roadblocks.
- Ability to adapt security best practices to diverse client tech stacks.
- Professional certification is desired but not required.
- Intermediate scripting/coding skills for process automation.
- A strong team player with the ability to provide on-the-job training and knowledge sharing to other team members.
- Self-initiative with strong time management and the ability to perform in high-paced environments.
- Solid sense of integrity and identification with the mission.
- Understanding and basic level competence with AI systems such as Google Gemini, Google NotebookLM, Anthropic Claude, or OpenAI ChatGPT.
Benefits
- Competitive salary
- health benefits
- RRSP matching
- equity
- Comprehensive health, dental, and vision insurance
- Flexible work arrangements
- Professional development opportunities
- Fun and inclusive company culture
- Monthly BYOD Allowance
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