Intermediate Cloud Platform Engineer at Manulife designing and maintaining cloud infrastructure solutions. Driving efficiency, reliability, and innovation across enterprise applications and platform services in Waterloo.
About the role
- Cloud Engineer collaborating on AKS cluster frameworks for Canadian segment at Manulife. Focusing on automation and operational excellence in cloud engineering practices.
Responsibilities
- Design the AKS cluster model for the Canadian segment
- Implement improvements to existing infrastructure with zero disruption to business operations
- Build an integrated end‑to‑end experience for application development teams by combining the AKS clusters owned by our team with capabilities delivered by partner teams—including CI/CD pipelines, monitoring, logging, risk controls, and security services
- Automate cluster maintenance tasks, operational workflows, and routine processes using Infrastructure‑as‑Code and AI‑assisted tooling
- Continuously find opportunities to reduce manual effort, improve reliability, and enhance deployment efficiency
- Ensure compliance with enterprise risk and security standards across cluster design, operations, and governance
- Monitor and maintain the health, performance, scalability, and security of AKS clusters
- Partner with application development teams to ensure the shared cluster model meets both business and technical needs
- Work closely with capability‑owner teams (pipelines, observability, risk, security, etc.) to align standards, integrate services, and deliver a cohesive platform experience
- Maintain positive relationships with business partners and shared technology teams, ensuring alignment on governance, roadmaps, and service delivery
Requirements
- Experience in cloud computing (Azure strongly preferred)
- Expertise in automation and Infrastructure‑as‑Code (Terraform, Bicep, ARM, etc.)
- Experience using AI‑assisted engineering tools (e.g., GitHub Copilot, Azure OpenAI, or similar)
- Experience operating or supporting shared platform services—such as shared Kubernetes clusters, CI/CD systems, observability platforms, or security/risk tooling
- Strong understanding of networking and security concepts
- Experience with Identity and Access Management (Azure AD, RBAC, workload identity)
- Proficiency with cloud networking infrastructure and distributed system patterns
- Hands‑on experience with API gateways and cloud‑based architectures
- Strong system administration background
- Scripting/programming proficiency (PowerShell, Bash, Python, etc.)
- Experience with containers and Kubernetes (AKS experience is an asset)
Benefits
- health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage
- adoption/surrogacy and wellness benefits
- employee/family assistance plans
- various retirement savings plans (including pension and a global share ownership plan with employer matching contributions)
- financial education and counseling resources
- generous paid time off program including holidays, vacation, personal, and sick days
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