Director, Group Benefits Data Services

Posted 18 hours ago

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About the role

  • Director leading Manulife Group Benefits data strategy, governance, and protection. Prioritizing data initiatives, managing cross-functional partners, and delivering analytics programs.

Responsibilities

  • Gain an in-depth understanding of business drivers and data requirements needed to fuel growth
  • Set the strategic direction of data usage within Group Benefits and obtain Senior Management approval
  • Prioritize data requirements and reusable data objects with data teams responsible for handling, storage, and reporting
  • Hold teams accountable for executing the data strategy and report progress to Senior Management
  • Identify resource shortcomings to ensure project timelines are met
  • Manage partners in Advanced Analytics, IT, Product, Operations, and other Group Benefits areas
  • Work with Legal, Privacy, and Business Development teams to ensure contracts support required data inflow and partnership objectives
  • Adopt, develop, and accelerate Manulife’s data governance and data protection strategy and processes
  • Promote and educate peers on data protection policies
  • Participate actively in the Business Analytics Management Team
  • Lead special projects as required

Requirements

  • 3 years+ of data management experience
  • University degree in a related field
  • Ability to engage and influence others and build strong relationships with IT, business, and other partners
  • Ability to clearly communicate complex concepts, written and spoken
  • Strong analytical and problem-solving skills
  • Ability to interpret complex compliance concepts
  • Proven track record of successful program development and delivery
  • Flexibility, creativity, and effective prioritization
  • Ability to make informed risk-based decisions in a fast-paced environment
  • Highly organized, planful, and excellent time management
  • Bilingualism in English and French is an asset; required if the successful candidate is in Québec to support clients from various provinces outside Québec
  • Alignment with Manulife values: Own it; Think big; Obsess about our customers; Do the right thing; Get it done together; Share your humanity

Benefits

  • Flexible work environment
  • Learning and career growth support
  • Well-being and inclusion support
  • Health insurance
  • Dental insurance
  • Mental health benefits
  • Vision insurance
  • Short- and long-term disability insurance
  • Life and AD&D insurance
  • Adoption/surrogacy benefits
  • Wellness benefits
  • Employee/family assistance plans
  • Retirement savings plans
  • Pension
  • Global share ownership plan with employer matching contributions
  • Financial education and counseling resources
  • Paid holidays, vacation, personal, and sick days
  • Statutory leaves of absence
  • Incentive programs and incentive compensation tied to business and individual performance (additional compensation)

Job title

Job type

Full Time

Experience level

Lead

Salary

CA$113,260 - CA$210,340 per year

Degree requirement

Bachelor's Degree

Location requirements

HybridTorontoCanada

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