Senior Director leading pricing, trade investment, forecasting, and profitability for Saputo’s North American dairy business. Building revenue management strategy across Canada and the United States.
About the role
- Director leading operational risk and resilience for Manulife’s Canadian retail bank. Managing controls, third-party risk, anti-fraud oversight, and resilience testing across channels.
Responsibilities
- Lead and develop a team of 7 risk professionals, providing coaching and development opportunities
- Manage the Bank’s Operational Risk and Resilience program in partnership with Global functions
- Design effective monitoring and controls for operational resilience and effectiveness
- Oversee and execute the Bank’s Third Party Risk Governance program
- Oversee and execute testing and monitoring of regulatory and operational controls
- Design and establish the Bank’s Anti-Fraud oversight program with Bank Fraud Operations and 2nd line Anti-Fraud
- Oversee documentation and ongoing management of Bank policies and procedures
- Manage the Bank’s RCSA program with Operations and 2nd line Operational and Information Risk Management
- Manage monthly 1B updates for the Bank Leadership team, coordinating issues, audits, CAPs, and regulatory efforts
- Support change management by identifying risks and proposing appropriate controls
Requirements
- Experience in operational risk and/or resilience, business continuity, or risk management in financial services
- Proven track record developing and implementing resilience strategies
- Experience leading cross-functional teams and managing projects
- Strong presentation and facilitation skills
- Expert knowledge of risk management principles, best practices, and tools
- Ability to build relationships, engage and influence others, and work with diverse subject matter experts
- High self-motivation and ownership of project deliverables
- Ability to direct development and maintenance of bank policies and procedures
- Strong understanding of banking regulations
- Experience working with internal AML, Compliance, and Risk partners
- Bilingualism in English and French is an asset; if based in Québec, proficiency in both languages is required
Benefits
- Flexible work environment
- Health, dental, mental health, and vision benefits
- Short- and long-term disability insurance
- Life and AD&D insurance coverage
- Adoption/surrogacy benefits
- Wellness benefits
- Employee/family assistance plans
- Retirement savings plans, including pension
- Global share ownership plan with employer matching contributions
- Financial education and counseling resources
- Paid holidays, vacation, personal, and sick days
- Statutory leaves of absence
- Learning and career growth opportunities
- Incentive programs and incentive compensation tied to business and individual performance
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
Director leading advanced network planning for Ciena, a global high - speed connectivity technology company. Guiding AI - enabled optimization research, customer engagements, and network planning product development.
Director leading enterprise SaaS implementation delivery for CORA Loyalty, a loyalty technology provider. Building scalable methodologies, teams, governance, integrations, and AI - enabled delivery operations.
Sun Life HR technology delivery director leading platform teams and organizational capability. Improving agile delivery, workforce planning and employee outcomes for a financial security and health - focused insurer.
Client Director driving OpenText Professional Services sales, revenue, and implementations for financial - services clients. Managing enterprise opportunities, forecasts, projects, and executive relationships across Canada.
Cyber program director overseeing enterprise security transformation at Canadian fintech EQ Bank. Driving governance, budgeting, delivery, and executive reporting for cyber initiatives.
Managing Director owning strategy, P&L, and operational excellence for TAG Software Group’s mission - critical software businesses. Leading growth, customer success, financial performance, and high - performing teams.
Director leading social, digital, influencer, and creator campaigns for Talk Shop’s consumer and lifestyle brand clients. Mentoring teams and driving client growth through platform strategy and storytelling.
Senior PMO Director transforming governance and delivery reporting for Appficiency’s ERP, CRM, cloud, and AI services. Leading portfolio performance, resource allocation, and PMO talent development.
Environmental Project Director leading contaminated - site assessment and remediation projects for GHD, a global engineering, architecture, and construction services firm. Advising clients and managing multidisciplinary portfolios.