Study Manager leading budgets, schedules, teams and feasibility studies for Wood’s global mining and metals consulting business. Overseeing safe, timely delivery for major mining clients.
About the role
- Manulife transformation leader delivering Microsoft Power Platform solutions for Group Benefits Operations. Leading low-code teams, automation, AI-enabled productivity, and measurable operational improvements.
Responsibilities
- Own end-to-end delivery of Group Benefits Operations low-code solutions using Microsoft Power Platform, from intake through implementation, adoption, and sustainability
- Provide delivery leadership and technical guidance to low-code developers and transformation practitioners
- Partner with IT, Product, Security, and Risk to ensure scalable, secure, and compliant solutions
- Establish delivery standards, intake processes, prioritization practices, and governance for low-code initiatives
- Translate business operational challenges into practical technology solutions
- Drive solution adoption and sustainability through change management and transition planning
- Lead, coach, and develop a high-performing team
- Build a culture of accountability, collaboration, innovation, and continuous learning
- Support talent planning, performance management, and succession development
- Lead transformation initiatives improving operational effectiveness, customer experience, and employee experience
- Apply continuous improvement and data-driven problem-solving techniques
- Monitor and report delivery outcomes, benefits realization, risks, dependencies, and portfolio health
- Drive delivery predictability through planning, governance, and performance reporting
- Influence stakeholders across Operations, Technology, and Business functions to align priorities and outcomes
Requirements
- 5–7 years of progressive experience in transformation, operational excellence, technology delivery, solution delivery leadership, or related roles
- 3–5 years of people leadership experience leading high-performing teams
- Hands-on experience owning and delivering low-code, workflow, automation, digital, or technology-enabled solutions from concept through implementation and adoption
- Strong understanding of Microsoft Power Platform and Generative AI, with practical experience identifying, implementing, or leading AI-enabled productivity and automation solutions
- Ability to understand business problems and determine effective solution approaches
- Proven track record delivering initiatives with measurable business outcomes
- Strong analytical, problem-solving, and decision-making capabilities
- Experience influencing outcomes and priorities with Directors, AVPs, and cross-functional stakeholders
- Preferred: experience within Group Benefits, Insurance, or Financial Services operations
- Preferred: experience with workflow, automation, analytics, or citizen development programs
- Preferred: knowledge of Lean, Six Sigma, Agile, or other continuous improvement methodologies
- Preferred: experience supporting enterprise transformation or operational modernization initiatives
- Preferred: demonstrated success implementing Generative AI or AI-enabled productivity solutions
Benefits
- Flexible work environment
- Well-being and inclusion support
- Health benefits
- Dental benefits
- Mental health benefits
- Vision benefits
- Short- and long-term disability insurance
- Life and AD&D insurance coverage
- Adoption/surrogacy benefits
- Wellness benefits
- Employee/family assistance plans
- Retirement savings plans, including pension
- Global share ownership plan with employer matching contributions
- Financial education and counseling resources
- Paid holidays, vacation, personal, and sick days
- Statutory leaves of absence
- Incentive programs and incentive compensation tied to business and individual performance
- Learning and career growth opportunities
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