MSL Manager leading Ontario hematology field medical affairs for AstraZeneca, a global pharmaceutical company. Coaching MSLs, executing medical strategy, and supporting oncology stakeholder engagement.
About the role
- Manulife transformation leader delivering Microsoft Power Platform solutions for Group Benefits Operations. Leading low-code teams, automation, AI-enabled productivity, and measurable operational improvements.
Responsibilities
- Own end-to-end delivery of Group Benefits Operations low-code solutions using Microsoft Power Platform, from intake through implementation, adoption, and sustainability
- Provide delivery leadership and technical guidance to low-code developers and transformation practitioners
- Partner with IT, Product, Security, and Risk to ensure scalable, secure, and compliant solutions
- Establish delivery standards, intake processes, prioritization practices, and governance for low-code initiatives
- Translate business operational challenges into practical technology solutions
- Drive solution adoption and sustainability through change management and transition planning
- Lead, coach, and develop a high-performing team
- Build a culture of accountability, collaboration, innovation, and continuous learning
- Support talent planning, performance management, and succession development
- Lead transformation initiatives improving operational effectiveness, customer experience, and employee experience
- Apply continuous improvement and data-driven problem-solving techniques
- Monitor and report delivery outcomes, benefits realization, risks, dependencies, and portfolio health
- Drive delivery predictability through planning, governance, and performance reporting
- Influence stakeholders across Operations, Technology, and Business functions to align priorities and outcomes
Requirements
- 5–7 years of progressive experience in transformation, operational excellence, technology delivery, solution delivery leadership, or related roles
- 3–5 years of people leadership experience leading high-performing teams
- Hands-on experience owning and delivering low-code, workflow, automation, digital, or technology-enabled solutions from concept through implementation and adoption
- Strong understanding of Microsoft Power Platform and Generative AI, with practical experience identifying, implementing, or leading AI-enabled productivity and automation solutions
- Ability to understand business problems and determine effective solution approaches
- Proven track record delivering initiatives with measurable business outcomes
- Strong analytical, problem-solving, and decision-making capabilities
- Experience influencing outcomes and priorities with Directors, AVPs, and cross-functional stakeholders
- Preferred: experience within Group Benefits, Insurance, or Financial Services operations
- Preferred: experience with workflow, automation, analytics, or citizen development programs
- Preferred: knowledge of Lean, Six Sigma, Agile, or other continuous improvement methodologies
- Preferred: experience supporting enterprise transformation or operational modernization initiatives
- Preferred: demonstrated success implementing Generative AI or AI-enabled productivity solutions
Benefits
- Flexible work environment
- Well-being and inclusion support
- Health benefits
- Dental benefits
- Mental health benefits
- Vision benefits
- Short- and long-term disability insurance
- Life and AD&D insurance coverage
- Adoption/surrogacy benefits
- Wellness benefits
- Employee/family assistance plans
- Retirement savings plans, including pension
- Global share ownership plan with employer matching contributions
- Financial education and counseling resources
- Paid holidays, vacation, personal, and sick days
- Statutory leaves of absence
- Incentive programs and incentive compensation tied to business and individual performance
- Learning and career growth opportunities
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
Manager Compensation overseeing financial reporting, accounting controls, audits, and regulatory compliance at BMO bank. Advising business groups on accounting changes and risk - informed financial decisions.
Expedia Group travel advertising manager translating audience and market data into media strategies. Supporting global sales teams, advertising partnerships, and revenue growth.
Manager leading STD/LTD disability claims operations at Medavie, a Canadian health solutions and insurance provider. Improving recovery, mental health outcomes, return - to - work results, and customer experience.
Field Service Manager overseeing field service operations for Motion, a North American industrial parts distributor. Managing facility expenses, inventory, audits, staffing, safety, and service performance.
Area Field Manager expanding U - Haul’s independent dealership network and managing route profitability. Servicing equipment, training dealers, and supporting moving communities across Ontario.
Service Delivery Manager supporting Genesys Cloud CX and CCaaS operations at global IT consultancy Miratech. Coordinating SLAs, incidents, reporting, customer communication, and continuous service improvement.
Technical Maintenance Manager leading equipment, facilities, utilities, and plant systems maintenance for Fresenius Kabi Canada’s hospital compounding facility. Ensuring safe, compliant, reliable operations in Mississauga.
Field Case Manager coordinating patient access, reimbursement, and medication support for Cencora’s pharmaceutical solutions programs. Guiding physicians, patients, and healthcare providers across Ontario through AbbVie Care services.
Field Case Manager supporting Canadian patients and physicians with pharmaceutical reimbursement and therapy access. Coordinating enrollment, coverage navigation, drug delivery, therapy status, and patient support programs.