Model Risk Management Manager leading model validation, governance and risk oversight at Export Development Canada. Advising senior stakeholders across financial and advanced analytics models.
About the role
- Director leading operational risk quality improvements for Manulife, an international financial services provider. Redeveloping controls, testing, reporting, and Quality Management Program components.
Responsibilities
- Lead the redevelopment and execution of core elements within the Operational Risk Management Framework
- Drive transformational design of quality management components, including quality measurement, reporting and insights, error and feedback management, audit performance, and reportable events
- Provide objective assessments of the business control environment, mitigation strategies, emerging risks, and potential control gaps
- Perform and/or lead controls testing on high-risk transactions
- Recommend opportunities for process and control improvements
- Monitor risk and control issues
- Maintain the controls inventory
- Conduct root cause analysis for operational incidents or errors
- Build relationships with business and functional partners
- Contribute to risk reporting
- Deliver presentations to senior audiences
- Represent Canada Operations in transforming the core components of the Operational Risk Management Framework
- Develop and enhance the Quality Management Program within Canada Operations
Requirements
- Bachelor’s degree in business, finance, or a related field
- Operational risk certification is an asset
- 10+ years of related experience with strong knowledge of business processes, risks, controls, and operational risk management methodologies
- Proven experience leading high-performing teams and driving transformational design initiatives
- Strong communication and presentation skills, with the ability to explain complex risk and control topics clearly to senior leaders and stakeholders
- Highly organized and able to manage multiple priorities in a fast-paced, multi-stakeholder environment
- Strong analytical, critical thinking, and risk assessment skills
- Ability to synthesize complex information, challenge the status quo, and support strategic decision-making
Benefits
- Incentive programs and incentive compensation tied to business and individual performance
- Flexible work environment
- Health insurance
- Dental insurance
- Mental health benefits
- Vision insurance
- Short- and long-term disability insurance
- Life and AD&D insurance coverage
- Adoption/surrogacy benefits
- Wellness benefits
- Employee/family assistance plans
- Retirement savings plans, including pension
- Global share ownership plan with employer matching contributions
- Financial education and counseling resources
- Paid holidays, vacation, personal, and sick days
- Statutory leaves of absence
- Remote working arrangement
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