Solutions Consultant

Posted 5 days ago

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About the role

  • Solutions Consultant connecting transit agency needs to Masabi’s fare payment platform. Shaping bids, demonstrations, integrations and delivery handoffs for public-sector customers.

Responsibilities

  • Partner with Business Development to develop solution strategy and relationships that help win business
  • Connect transit agency needs with Masabi’s fare payment platform
  • Shape solutions demonstrating the value of Masabi’s open platform
  • Build relationships with technical stakeholders early in the sales cycle
  • Run product demonstrations
  • Contribute to bids and RFP responses
  • Identify product gaps and work with Product and Engineering to add them to the roadmap
  • Translate agreed solutions into Statements of Work and commercial documentation
  • Support handover into Delivery
  • Run pre- and post-sale discovery workshops
  • Align stakeholders on solution design from RFP response through detailed design
  • Help Product, Engineering and PMO understand implementation requirements
  • Feed agency insights back to Product and Engineering to inform the roadmap

Requirements

  • Experience in technical consulting, solutions engineering or a product-focused role
  • Familiarity with APIs, data models and integration flows
  • Experience contributing to RFPs, Statements of Work or structured procurement responses
  • Ability to guide stakeholders through complex topics and reach practical answers
  • Experience with enterprise or public-sector customers in complex environments such as transit, mobility, govtech or fintech
  • Ability to weigh commercial, technical and delivery considerations when shaping solutions
  • Clear communication and ability to adapt explanations to different audiences
  • Ability to work across teams and handle incomplete information
  • Familiarity with fare collection systems or transit agency environments is nice to have
  • Experience with partner integrations involving third-party hardware or SaaS platforms is nice to have
  • Experience in another regulated, tender-led sector is nice to have
  • Experience improving documentation, diagrams or enablement material for partners and new hires is nice to have
  • Applicants must be based in Canada and hold current right to work there
  • Professional experience using AI tools is not required, but experimentation with AI tools and curiosity about their use is expected

Benefits

  • 20 days of vacation per year plus public holidays, with the option to buy an additional 5 days
  • Office closure between Christmas and New Year, totalling 28+ days of vacation
  • Private Healthcare and Life Insurance via myGP
  • Menopause support
  • Choice of a workstation
  • Training allowance of up to CAD$1300 per year
  • CAD$325 per year for home office expenses
  • Ability to work for up to 3 months per year from any country in the world
  • Enhanced family leave
  • Fun and collaborative environment with a focus on making a difference in the world

Job type

Full Time

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

RemoteCanada

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