Senior Delivery Manager leading end - to - end AI engineering engagements at Robots and Pencils. Managing distributed teams, client delivery, and AI - native production processes.
About the role
- ITAM Manager governing enterprise technology assets for Medavie, a Canadian health solutions partner. Building lifecycle controls, trusted data, licensing compliance, and investment insights.
Responsibilities
- Lead and continuously mature the enterprise IT Asset Management practice across hardware, software, licensing, cloud subscriptions, and related lifecycle data
- Develop, own, and maintain the ITAM practice framework, including policies, standards, governance controls, lifecycle processes, and operating procedures
- Champion trusted asset data by improving visibility, accuracy, ownership, and lifecycle integrity across asset inventories, registers, configuration records, and service management systems
- Lead software licensing oversight, audit readiness activities, evidence management, and controls related to unmanaged or unauthorized assets
- Partner with IT Operations, Finance, Procurement, Security, service owners, and technical teams on lifecycle planning, renewals, capacity management, cost optimization, risk management, and service reliability
- Define requirements for ITAM tools, data integrations, dashboards, reporting, and automation
- Deliver reporting, insights, and recommendations to optimize technology investments, reduce waste, support contract and audit readiness, and enable operational and investment decisions
- Drive continuous improvement, advance practice maturity, strengthen integration with adjacent ITSM and security practices, improve data quality, and implement scalable lifecycle controls
Requirements
- Post-secondary degree or diploma in Computer Science or an equivalent combination of education and experience
- 10+ years of relevant experience in IT Asset Management, IT Service Management, and/or IT Operations
- Strong knowledge of IT asset lifecycle management, including acquisition, deployment, maintenance, optimization, and retirement
- Working knowledge of asset registers and inventories, software licensing, compliance, reporting, and governance controls
- Strong understanding of ITAM integration with ITSM practices, including Change, Configuration, Security, and service delivery
- Experience with ITAM and ITSM tools, reporting, data management, integrations, dashboards, and automation
- ITIL 4 Foundation certification required
- English proficiency, written and verbal, required
- Reliability Status Clearance (Enhanced Level B), including fingerprinting, criminal record check, and credit check
- Must have resided in Canada for at least five years
- Must hold Permanent Resident or Canadian Citizenship status
Benefits
- Comprehensive benefits
- Opportunities for personal and professional growth
- Flexible work options
- Meaningful experiences
- Supportive leadership
- Performance-based incentive programs for eligible employees
- Recruitment accommodations or adjustments
- Fair and accessible compensation
Job title
Job type
Experience level
Salary
Degree requirement
Tech skills
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
Manager of Taxation overseeing Canadian and US tax filings, provisions, and cross - border compliance. Developing tax strategies for Metergy, a utility submetering technology company.
Direction d’une équipe d’experts en sinistres habitation chez Intact, assureur canadien. Supervision de la performance, qualité des dossiers, ressources et processus opérationnels.
Market Development Manager leading financial - services growth, team performance, and member relationships for Desjardins in Québec. Driving strategic plans, service quality, talent development, and profitability.
Integrated Construction Services Manager leading teams and construction technology delivery for PCL Construction. Driving digital solutions, operational excellence and innovation across Calgary district projects.
Internal Audit Manager leading assurance engagements and audit teams at FCC, Canada’s agricultural finance Crown corporation. Strengthening governance, risk management and internal controls.
Change and continuous improvement manager helping Federated Co - operatives Limited support local Co - ops. Leading organizational transformation, governance, process improvement, and specialist teams.
Senior quality leader unifying Airbnb’s multilingual Community Support QA programs. Driving AI - enabled quality measurement, operational improvements, and global partner performance from Canada.
Global Study Manager leading clinical trial execution, CRO oversight, vendors, budgets, and inspection readiness at Parexel. Remote role based in Ontario, Canada.
Remote Personal Care Specialist guiding patients through reimbursement, copay management, and pharmacy coordination. Supporting medication access for Cencora’s healthcare programs from a home office.