AWS Cloud Engineer – Platform Operations

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About the role

  • AWS Cloud Engineer optimizing Amazon Connect and enterprise cloud infrastructure for Miratech, a global IT services and consulting company. Automating operations, reliability, observability, and deployments across AWS platforms.

Responsibilities

  • Support and enhance AWS infrastructure for Amazon Connect and related platform services
  • Manage Infrastructure as Code using Terraform
  • Automate operational tasks using Python and AWS CLI
  • Support incident response, root cause analysis, disaster recovery, and production readiness activities
  • Build self-healing automation and operational runbooks
  • Develop dashboards, alerts, and monitoring solutions using CloudWatch, Dynatrace, Splunk, Grafana, and OpenTelemetry
  • Support CI/CD pipelines, cloud deployments, and release management activities
  • Collaborate with engineering and operations teams to improve cloud scalability, security, and operational excellence

Requirements

  • 5+ years of experience in AWS Cloud Operations, Platform Engineering, or Site Reliability Engineering
  • Strong hands-on experience with AWS Lambda, CloudWatch, IAM, VPC, Route 53, S3, SNS, SQS, EventBridge, and DynamoDB
  • Strong experience with Terraform and Infrastructure as Code
  • Experience with Python, AWS CLI, PowerShell, or similar automation tools
  • Experience with GitHub, GitHub Actions, Jenkins, and CI/CD pipelines
  • Hands-on experience with Dynatrace, Splunk, CloudWatch, Grafana, or OpenTelemetry
  • Experience supporting production environments, incident management, change management, and release management
  • Strong communication and stakeholder management skills

Benefits

  • Health insurance
  • Language courses
  • Relocation program
  • Remote work flexibility / Work From Anywhere Culture
  • Professional development opportunities
  • Certification programs
  • Mentorship and talent investment programs
  • Internal mobility opportunities
  • Internship opportunities
  • Collaboration on impactful projects for top global clients
  • Inclusive and supportive work environment
  • Open communication
  • Regular team-building company social events

Job type

Full Time

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Tech skills

AWSCloudDynamoDBGrafanaJenkinsPythonSplunkTerraform

Location requirements

RemoteCanada

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