Senior full - stack engineer building and operating Grafana data source plugins. Integrating databases, cloud services, and agentic workflows for Grafana Labs’ observability platform.
About the role
- Full Stack Java Engineer building Java, React, and cloud-native applications for Miratech’s workforce management and customer experience solutions. Supporting scalable services, integrations, CI/CD, and production operations.
Responsibilities
- Design, develop, test, and maintain scalable backend services using Java, Spring Boot, and established software engineering practices
- Build modern web applications using React, TypeScript, reusable components, responsive layouts, and accessible interaction patterns
- Develop and consume REST APIs using an API-first approach
- Maintain clear OpenAPI/Swagger contracts and error handling
- Contribute to modular, maintainable solutions using microservices and object-oriented and event-driven design patterns
- Use Node.js for lightweight services, backend-for-frontend components, integrations, or development tooling
- Design and optimize PostgreSQL data models and queries with attention to integrity, performance, and audit history
- Implement and support integrations with internal and external systems using REST APIs, webhooks, messaging, and other integration patterns
- Containerize applications and contribute to cloud-based deployment patterns, configuration management, and environment consistency
- Build and maintain Jenkins-based CI/CD pipelines with automated testing, quality gates, and repeatable deployments
- Instrument applications with structured logging, metrics, tracing, and actionable error reporting
- Troubleshoot functional and production issues and improve application performance, resilience, scalability, and maintainability
- Collaborate with Product, UX, QA, DevOps, Architecture, and other engineers through design sessions, code reviews, planning, and continuous improvement
- Take features from detailed technical design through implementation, testing, deployment, and production support
Requirements
- 5+ years of full-stack software development experience, including contribution to production applications
- Hands-on experience with Java and Spring technologies, particularly Spring Boot, REST services, persistence, security, and automated testing
- Frontend development experience with Angular or React, TypeScript, HTML, CSS, component-based design, state management, and modern testing practices
- Familiarity with Node.js for lightweight services, integrations, build tooling, or supporting components
- Experience developing REST APIs, microservices, and maintainable applications in distributed environments
- Strong SQL skills and experience designing efficient data models in PostgreSQL or comparable relational databases
- Experience developing, deploying, or supporting cloud-based and containerized applications
- Excellent communication skills, including the ability to produce clear technical documentation and participate in client-facing workshops
- Knowledge of OAuth2, OpenID Connect, JWT, and secure API design
- Experience with Kafka, RabbitMQ, or comparable messaging and event-streaming technologies
- Familiarity with Kubernetes, cloud platforms, observability tooling, and secure software delivery practices
- Experience with Workforce Management (WFM), Customer Experience (CX), contact center, or customer service solutions is an advantage
- Experience with AWS, Amazon Connect, FreeSWITCH, Kamailio, Twilio, or similar communication technologies
- Knowledge of workforce optimization and contact center operations, including forecasting, scheduling, routing, and adherence
- Experience integrating enterprise applications with CRM, HR, identity, payroll, and analytics platforms
- Familiarity with AI-assisted development tools such as GitHub Copilot or Claude
Benefits
- Competitive pay and benefits
- Health insurance
- Language courses
- Relocation program
- Remote work flexibility through the ForeverRemote work culture
- Professional development opportunities
- Certification programs
- Mentorship and talent investment programs
- Internal mobility opportunities
- Internship opportunities
- Collaboration on impactful projects for top global clients
- Inclusive and supportive work environment with open communication
- Regular team-building company social events
- Sustainable business practices focused on IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality
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