Chef d’équipe dirigeant le nouveau programme interne de maintenance MHE de Lineage dans la région de Montréal. Diagnostiquer les équipements, coordonner les réparations et encadrer les techniciens.
About the role
- Chef·fe d’équipe chez Nespresso, marque de café de Nestlé, assurant l’excellence opérationnelle et l’expérience client en boutique. Encadrement d’équipe, analyse des KPI et croissance des ventes.
Responsibilities
- Act as an ambassador for the Nespresso brand
- Ensure operational excellence and an impeccable customer experience
- Contribute to sales growth and the achievement of sales targets
- Inform and train the entire team on key objectives and expectations
- Analyze KPI reports and coach the team to achieve performance targets
- Ensure effective communication with the team and store management
- Deliver a positive brand experience for all stakeholders
- Effectively balance administrative tasks with customer service
Requirements
- Passion for coffee and sustainability
- 2–3 years of experience managing a team in a high-volume retail environment
- Proficiency in Microsoft Office and inventory management software
- Understanding of and hands-on experience with KPI management
- Demonstrated effective time management and strong analytical skills
- Ability to remain standing for an entire workday
- Ability to repeatedly lift up to 23 kilograms
Benefits
- Free coffee machine plus monthly Nespresso credit
- Exclusive employee discounts
- Health and dental benefits effective from day one
- Massage coverage
- Mental health coverage
- Health Spending Account
- Personal Spending Account
- Excellent training and development programs
- Growth opportunities
- Company-matched retirement plan
- Unlimited free coffee during shifts
- Quarterly bonus
Job title
Job type
Experience level
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Degree requirement
No Education Requirement
Location requirements
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