Delivery Planning Team Lead coordinating routes, capacity, and workflow for The Dufresne Group, a Canadian furniture retailer. Coaching planners and improving delivery operations in Winnipeg.
Responsibilities
Lead daily operations by assigning workloads, coordinating team coverage, and adjusting priorities to maintain operational continuity and hit delivery targets
Supervise and develop the team through hands-on coaching, training, clear performance expectations, and constructive feedback
Monitor key performance metrics around routing accuracy, capacity, and workflow to resolve bottlenecks and manage operational risks
Drive process standards and improvements by enforcing SOPs, identifying root causes of issues, and assisting with system or process enhancements
Collaborate across Transportation, Distribution, Guest Care, and Stores to resolve cross-functional issues and streamline the delivery workflow
Lead team communications through regular huddles to align on goals and priorities
Handle routing duties whenever extra coverage is needed
Collaborate with the Manager, Fleet Capacity & Compliance and cross-functional partners to improve planning processes, systems, reporting, and departmental effectiveness
Requirements
High school diploma
3+ years of experience in logistics, delivery planning, routing, capacity management, or a related operational environment is required
1+ years of formal or informal team leadership, coaching, or training experience is preferred
Experience analyzing operational performance, resolving workflow or capacity issues, and recommending improvements is required
Experience with process improvement, systems implementation, user acceptance testing, automation, or technical teams is an asset
Experience utilizing routing software or Storis is considered an asset
Well organized with the ability to prioritize and multi-task
Ability to meet tight deadlines
Excellent verbal, written, and electronic communication skills
Knowledge of Canada's geographic locations a benefit
Flexible availability; the team operates 7 days per week and schedules may fall within evenings and/or weekends
Occasional overtime may be required with little or no notice in order to meet deadlines
Benefits
Market competitive wages
Comprehensive benefits plan
Excellent employee discounts
Career growth and continuous development
Respectful and family-oriented working environment with strong company values
Opportunity to work for one of Canada's Best Managed Companies
Chef·fe d’équipe artistique dirigeant la création d’environnements immersifs pour les jeux BioShock de Cloud Chamber. Coordination d’artistes, de systèmes de niveaux et de production AAA.
Chef d'équipe cybersécurité dirigeant la chasse aux menaces, les investigations avancées et la gestion des vulnérabilités chez Victrix. Supervision des analystes et amélioration des capacités de détection du SOC.
Team Lead directing warehouse operations, customer service, team development, and continuous improvement. Supporting DSV’s global transport and logistics network in Pointe - Claire, Quebec.
Administrative team lead supporting University of Alberta Pharmacy faculty operations. Supervising staff, coordinating executive services and improving Dean’s Office processes.
Clinical Team Lead overseeing Phase I clinical trial delivery for Fortrea’s clinical research services. Managing clinical strategy, sites, vendors, budgets, risks, and project teams remotely.
Personal Care Specialist Team Lead coordinating remote patient - support operations for Cencora and Innomar Strategies. Managing queues, coaching staff, audits, recruitment, and team performance.
Workers Compensation Team Lead supervising claims examiners and technical staff for Sedgwick's global claims management services. Managing adjudication quality, complex claims, client relationships, and team performance.
Service Team Lead guiding Trellis’s remote insurance call - center team. Coaching agents, improving P&C service quality, and driving retention and cross - sell results.
Enterprise Systems Team Lead leading Banner ERP operations, integrations, modernization, and AI automation. Supporting Okanagan College’s student, academic, and administrative systems.
Chef d’équipe dirigeant le nouveau programme interne de maintenance MHE de Lineage dans la région de Montréal. Diagnostiquer les équipements, coordonner les réparations et encadrer les techniciens.