Chef d’équipe dirigeant le nouveau programme interne de maintenance MHE de Lineage dans la région de Montréal. Diagnostiquer les équipements, coordonner les réparations et encadrer les techniciens.
About the role
- Enterprise Systems Team Lead leading Banner ERP operations, integrations, modernization, and AI automation. Supporting Okanagan College’s student, academic, and administrative systems.
Responsibilities
- Lead the full lifecycle delivery and support of enterprise applications, focusing on Banner ERP, integrations, and institutional systems
- Ensure reliability, performance, availability, monitoring, maintenance, and issue resolution for production systems
- Oversee and approve production changes, including releases, integrations, configurations, and data workflows
- Maintain understanding of enterprise architecture, data flows, and cross-system dependencies
- Design and deliver Banner integrations with internal and external systems using APIs, middleware, and orchestration patterns
- Modernize legacy systems through refactoring, re-platforming, and incremental replacement
- Automate institutional workflows and improve data accuracy and accessibility
- Build and support solutions incorporating AI and automation capabilities
- Evaluate and implement AI tools aligned with architecture, data governance, and security requirements
- Establish development standards, architectural patterns, and integration practices
- Ensure alignment with security, privacy, and data governance requirements
- Contribute to technical strategy, platform selection, and long-term roadmap planning
- Identify system risks, technical debt, and capacity constraints and provide recommendations
- Partner with Product Coordinators to translate requirements into technical designs and delivery plans
- Collaborate with Finance, HR, Student Services, and Academic stakeholders
- Enable access to reliable and integrated enterprise data for data-informed decision-making
- Lead, mentor, review, and support programmer analysts
- Recruit, hire, orient, and develop staff, including performance expectations and annual reviews
- Coordinate internal resources, vendors, and contractors
- Promote accountability, collaboration, and continuous improvement
- Report to the Associate Director, IT Operations and Infrastructure
Requirements
- A four-year degree in Computer Science, Software Engineering, Information Systems, or a related discipline, plus a minimum of 6 years of progressive, hands-on experience in enterprise systems, software development, or systems integration; an equivalent combination of education and experience may be considered
- Demonstrated experience supporting and enhancing large-scale enterprise systems, ideally including ERP platforms such as Banner
- Strong experience in systems integration, APIs, data exchange, and enterprise data management
- Proven ability to lead or coordinate technical teams, including mentoring, work review, and delivery oversight
- Solid understanding of software development lifecycle, change management, and production support practices
- Experience working with relational databases such as Oracle and SQL Server and enterprise data structures
- Familiarity with cloud platforms, automation tools, and modern development practices including CI/CD and DevOps
- Practical experience incorporating automation or AI capabilities into enterprise systems is an asset
- Strong communication skills and ability to work effectively across technical and non-technical stakeholders in a complex environment
- Experience in a post-secondary or similarly complex institutional environment is strongly preferred
Benefits
- Schedule: Monday- Friday 8:00-4:00 (Negotiable)
- Equitable and inclusive workplace commitment
- Application accommodations for people with disabilities
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