ServiceNow Elite partner architect designing and deploying IRM/GRC solutions for enterprise clients in Canada. Leading architecture, integrations, Agile sprints, technical oversight, and knowledge transfer.
Responsibilities
Design, build, and maintain client solutions on the ServiceNow GRC platform
Assist with proposal development, engagement scoping, and enterprise GRC solution advisory
Develop roadmaps for broad or complex implementation projects
Define, design, and develop IRM/GRC solutions based on client requirements
Configure and code IRM/GRC solutions
Prepare requirements, design, and test plan documentation
Define and estimate sprints for Agile projects
Guide end users on using implemented solutions
Provide architecture, technical direction, subject matter expertise, and industry best practices
Integrate ServiceNow with other systems using REST/SOAP and Integration Hub
Build reports and dashboards using Performance Analytics
Provide technical guidance and oversight to project team members
Lead sprints to build, review, and refine use-case functionality
Conduct training and knowledge transfer
Develop training and knowledge-transfer documentation
Requirements
5–7 years of experience working in professional services, GRC, and/or ServiceNow
Experience with ITSM, GRC, and security systems integrations and implementations
Advanced knowledge and experience with security and GRC technologies, such as ServiceNow and Archer
Ability to develop overall architecture and implementation plans for broad-scope or complex projects
Demonstrated experience with multiple implementation methodologies/SDLC
Exposure to ServiceNow Automated Test Framework (ATF), testing software, test-plan development, or regression testing
University degree or college diploma in Computer Science, Technology, Software Development, Business Information Sciences, or another software programming/coding-related discipline, or equivalent experience
Benefits
Diverse and inclusive workplace
Equal opportunity workplace and affirmative action employer
Accommodation available for individuals with disabilities
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