Senior Red Team Operator executing Red Team and Purple Team operations in Canada. Delivering scenario - driven operations in a continuously evolving cybersecurity landscape.
About the role
- Security Consultant II responsible for delivering customer success and integrating solutions. Working with global customers to enhance security services at Akamai.
Responsibilities
- Being the central point of contact for customers and leading the integrated account team delivering customer success
- Collaborating with cross-disciplinary teams to understand customer use cases and tuning solutions to meet client needs
- Participating on internal projects to contribute to best practices, improving our methodology and quality of solution delivery
- Partnering with the business to review and ensure integration efficiency, high quality service and keep customers engaged
- Identifying service enhancements and potential problems to ensure continuous improvements to quality of customer service delivery
- Communicating with internal, external customers and partners to share information and deliverables
Requirements
- 5 years of relevant experience and a Bachelor's degree in Computer Science, or related field or its equivalent
- Demonstrate experience in a customer-facing role within the information technology industry
- Show understanding of working with network technologies, web security or media related technologies, methodologies and/or architectures
- Demonstrate experience with internet protocols such as TCP/IP, HTTP, DNS, and TLS/SSL
- Demonstrate experience in delivering technical projects with an ability to manage multiple priorities
- Have achieved or be interested in obtaining cyber security credentials such as Security+, SSCP, GSEC or others
Benefits
- We support your health, well-being, finances, and life beyond work.
- Health insurance
- 401K savings plan
- Company holidays
- Vacation (in the form of PTO)
- Sick time
- Family friendly benefits including parental leave
- Employee assistance program including a focus on mental and financial wellness
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