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OO
Lead, French Language Services – Bilingual
Posted 22 hours ago
About the role
- Ontario Health lead advancing French-language healthcare access and equity across Eastern Ontario. Managing Francophone engagement, compliance, planning, and regional health-system initiatives.
Responsibilities
- Represent Ontario Health’s mandate and regional priorities with professionalism and commitment to equity
- Build trusted relationships with health system partners, community organizations, planning tables and internal teams
- Lead and participate in regional, provincial and local committees, projects and initiatives
- Prepare reports, briefing materials and project documentation
- Lead regional engagement with Francophone communities, leaders and partners
- Align regional French Language Services priorities with Ontario Health plans and active-offer principles
- Contribute to provincial French Language Services networks and projects
- Act as a subject matter expert in Francophone planning, engagement, facilitation and health equity strategies
- Provide strategic advice on Francophone community issues and system-level actions
- Support compliance with the French Language Services Act and related Ministry obligations
- Lead development and implementation of French Language Services policies, procedures, guidelines and internal processes
- Review French Language Services designation requests, plans, reports and compliance activities
- Monitor service accountability expectations and recommend continuous improvements
- Monitor health system priorities, trends and emerging issues
- Manage projects, coordinate resources, track progress and support implementation of initiatives
- Develop processes, tools and reporting approaches for Ministry and Ontario Health deliverables
- Partner with service providers and stakeholders to advance change and improve access, quality and experience for Francophone communities
- Perform other duties as assigned
Requirements
- Post-secondary degree in health administration, health planning, business administration, research or a relevant field, or an equivalent combination of education, training and experience
- Five years of management experience in complex, dynamic health care environments across the public and/or private sectors, including health care service delivery management
- Three years of experience in Francophone programming related to health education
- Advanced written and oral proficiency in both French and English
- Understanding of Ontario’s French Language Services Act and the Ministry of Health’s Guide to Requirements and Obligations Relating to French Language Health Services
- Good working knowledge of Francophone health planning processes, including federal and provincial aspects
- Knowledge of the Ministry of Health, Ministry of Long-Term Care and the health care system
- Expert knowledge of planning models and approaches
- Demonstrated ability to gather information using appropriate techniques and resources
- Proven ability to contribute effectively as a team member and lead project teams
- Experience in process improvement methodology is an asset
- Experience with project management methodology and project management software is an asset
- Commitment to advancing health care through a system-wide strategy and health equity lens
- Results-oriented leadership, empowerment, collaboration, accountability and sound decision-making skills
- Mentorship and team-building skills
- Strong communication, presentation, facilitation, problem-solving, critical-thinking, conflict management and relationship management skills
- Strategic planning skills
- Strong change and risk management skills
- Must reside in Ontario to be considered
Benefits
- Comprehensive health coverage from day one, with fully paid medical, dental, and vision benefits for you and your family
- Flexible health care or wellness spending accounts
- Inclusive program supporting employee well-being
- Premium defined benefit pension plan
- Competitive vacation entitlement
- Three personal days and two float days annually, in addition to vacation days
- Ongoing learning and career development opportunities
- Collaborative, values-driven workplace
- Opportunities to participate in Communities of Inclusion
- Disability-related accommodations throughout employment and recruitment
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