Software Engineer focused on enhancing the customer experience for Pantheon’s platform. Collaborating across departments to revamp customer onboarding and value delivery processes.
Responsibilities
Improve the end-to-end experience for new customers adopting the Pantheon platform
Interface with almost every department on high priority initiatives
Revamp how customers discover, evaluate, onboard and get value from our product
Work on technologies like Python services and our GraphQL gateway
Manage authentication and authorization systems using Auth0
Utilize infrastructure managed with Terraform on Google Cloud
Requirements
5-8+ years of professional experience in software development
Advanced proficiency in programming languages such as Python, GoLang, or JavaScript
Strong understanding of distributed systems, data structures, and algorithms
Experience with cloud platforms (e.g., GCP, AWS) and container orchestration tools (e.g., Kubernetes)
Experience with RESTful and GraphQL APIs
Proven ability to independently solve problems and drive projects to completion
Experience with authentication and authorization systems, including Auth0
Benefits
Industry competitive compensation and equity plan
Paid Time Off (PTO), Paid Sick Leave (PSL) and 12 Paid Company Holidays
Full medical coverage (Extended health care, dental, vision)
Top-of-line equipment
In-office workspace (Vancouver, BC Canada)
Monthly allowance for wellness, reading and access to LinkedIn Learning for continued development
Events and activities both team-based and company wide that inspire, educate and cultivate
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