Staff Engineer building AlphaSense’s identity, authentication, authorization, and user management platform. Scaling secure APIs and infrastructure for enterprise market - intelligence customers.
About the role
- Software Engineer focused on enhancing the customer experience for Pantheon’s platform. Collaborating across departments to revamp customer onboarding and value delivery processes.
Responsibilities
- Improve the end-to-end experience for new customers adopting the Pantheon platform
- Interface with almost every department on high priority initiatives
- Revamp how customers discover, evaluate, onboard and get value from our product
- Work on technologies like Python services and our GraphQL gateway
- Manage authentication and authorization systems using Auth0
- Utilize infrastructure managed with Terraform on Google Cloud
Requirements
- 5-8+ years of professional experience in software development
- Advanced proficiency in programming languages such as Python, GoLang, or JavaScript
- Strong understanding of distributed systems, data structures, and algorithms
- Experience with cloud platforms (e.g., GCP, AWS) and container orchestration tools (e.g., Kubernetes)
- Experience with RESTful and GraphQL APIs
- Proven ability to independently solve problems and drive projects to completion
- Experience with authentication and authorization systems, including Auth0
Benefits
- Industry competitive compensation and equity plan
- Paid Time Off (PTO), Paid Sick Leave (PSL) and 12 Paid Company Holidays
- Full medical coverage (Extended health care, dental, vision)
- Top-of-line equipment
- In-office workspace (Vancouver, BC Canada)
- Monthly allowance for wellness, reading and access to LinkedIn Learning for continued development
- Events and activities both team-based and company wide that inspire, educate and cultivate
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