Systems Administrator supporting servers, technology solutions, and users across PCL Construction offices and jobsites. Providing troubleshooting, jobsite setup, training, and initiative implementation support.
Responsibilities
Resolve user-reported problems using available tools and following procedures and policies for handling support cases
Perform district jobsite setup and turndown, including remote support
Deliver technical training and other knowledge resources
Administer and monitor district office and construction site server resources and technology solutions to ensure optimal operation
Respond to technology and server issues
Log problems and resolutions accurately and promptly in the problem-management database
Provide implementation support on corporate and regional initiatives
Requirements
High school diploma or equivalent required
Bachelor’s or Associate’s degree in computer technology or a related discipline
Co-op/internship or relevant experience preferred
Effective verbal and written communication skills, with the ability to communicate complex ideas and concepts clearly and concisely
Basic problem-solving and troubleshooting skills
Organizational and time management skills, with the ability to multitask and prioritize own work
Results-oriented and able to meet deadlines
Knowledge of change management methodologies an asset
Ability to establish and maintain effective stakeholder relationships
Benefits
Employee ownership opportunities that build long-term value
Annual discretionary performance bonuses
RRSP, TFSA, Pension Contribution Options
Flexible medical, dental and vision benefits
Prescription drug coverage and virtual care services
Life, AD&D and disability insurance
Paid parental leave and family care support
Health and lifestyle spending account options
Mental health and wellness support, including Employee Assistance Programs
Career growth pathways, leadership development and mentorship programs
Access to world-class training through PCL's College of Construction and professional development courses
Ongoing opportunities to learn new skills, explore different roles and grow your career across sectors and regions
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