Senior Systems Administrator maintaining MetaMask's decentralized web infrastructure and global workforce systems. Managing cloud, SaaS, MDM, security, automation, and incident response for a distributed workforce.
About the role
- Systems Administrator managing Pelmorex’s weather forecasting technology infrastructure. Supporting Linux, Windows, cloud, virtualization, Kubernetes, and production operations in Oakville.
Responsibilities
- Manage, maintain, and support Pelmorex IT Operations
- Monitor, troubleshoot, document, automate, and implement approved changes and operational procedures
- Support approximately 70% Linux and 30% Windows environments
- Install, configure, maintain, patch, upgrade, and troubleshoot Linux and Windows servers and server-based applications across physical, virtual, and cloud environments
- Administer Windows Active Directory, Group Policy, permissions, and service accounts
- Monitor service health, logs, performance, resource utilization, and data transfers
- Provide escalated support for incidents and service requests
- Restore service, communicate impact and progress, document actions, and escalate to teams or vendors
- Support capacity planning, performance tuning, operating system lifecycle upgrades, and business-critical services
- Support Kubernetes clusters and Docker workloads
- Troubleshoot pods, deployments, container networking, persistent storage, and resource constraints
- Support more than 500 servers, including virtual and cloud environments
- Plan and implement regular maintenance, patches, service packs, hot-fixes, and upgrades
- Implement documentation, monitoring, disaster recovery/backups, and user support systems
- Provide knowledge transfer, coaching, and mentoring to junior staff
- Research help desk technology and communicate findings to Operations to improve efficiency and lower costs
- Install and configure server software and applications in physical and virtual VMware environments
- Participate in an on-call rotation one week every three weeks for production support after business hours
Requirements
- Degree or Diploma in Computer Science or Engineering
- 5+ years of related experience
- Hands-on production experience installing, configuring, securing, patching, and troubleshooting Linux and Windows operating systems
- Experience with Linux services, permissions, package management, Windows Active Directory, and Group Policy
- Administration experience with VMware, OpenStack, or Proxmox
- Experience with AWS, Azure, or GCP
- Practical experience with Bash, PowerShell, or Python
- Experience with Ansible or Terraform
- Knowledge of Apache, IIS, NGINX, and Varnish
- Working knowledge of TCP/IP, DNS, DHCP, VLANs, subnetting, routing, firewalls, load balancing, VPNs, TLS certificates, and web servers
- Experience with Grafana, Prometheus, Pingdom, or similar monitoring and alerting tools
- Experience with Git, Jenkins, Sonar, and pipeline frameworks
- Experience with Veeam, Elastic, SonarQube, CrowdStrike, ManageEngine Endpoint Central, Zscaler, or Cisco Duo
- Ability to work regular hours from 9 a.m. to 5 p.m.
- Ability to participate in an on-call rotation including nights, weekends, holidays, and scheduled maintenance outside business hours
- Ability to work onsite at the Oakville office at least 3 days per week and as needed
- Ability to work in a time-sensitive, high-pressure environment
- Ability to communicate technical information to non-technical staff and end users
- Research, analytical, organizational, communication, time-management, and problem-solving skills
Benefits
- Flexible Hybrid Work Environment
- Retirement Savings Plan
- Paid Vacation Days Off
- Personal Days
- IDEAS (Inclusion, Diversity, Equity, Awareness, Solidarity) team
- Company phone provided
- On-call compensation in accordance with company policy
- Open and transparent communication, including All Hands Meetings with the CEO
- Frequent employee pulse surveys
- Anonymous reporting platform
- Opportunity to see work pushed to real users quickly
- Learning new technologies and trying new things
- Reduced meeting burden
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