Systems Administrator managing Pelmorex’s weather forecasting technology infrastructure. Supporting Linux, Windows, cloud, virtualization, Kubernetes, and production operations in Oakville.
About the role
- Senior Systems Administrator maintaining MetaMask's decentralized web infrastructure and global workforce systems. Managing cloud, SaaS, MDM, security, automation, and incident response for a distributed workforce.
Responsibilities
- Manage tickets and provide remote support
- Provide hardware and software support
- Manage networking and videoconferencing systems
- Handle onboarding and offboarding tasks for new hires and departing employees
- Procure and ship equipment to remote employees across the EU
- Provide general technical assistance
- Execute large-scale technical projects and company-wide technology initiatives
- Administer, improve, and ensure the performance and reliability of cloud infrastructure across Okta, Google Workspace, Slack, Zoom, and Atlassian
- Manage and evolve hybrid systems and integrate them with cloud workloads
- Administer and optimise SaaS and MDM tooling for a globally distributed workforce
- Lead critical-systems incident response, root cause analysis, and post-incident reviews
- Build and maintain automation to reduce manual work and improve system observability
- Define and enforce security and access-control policies
- Partner with Security teams on compliance requirements
- Contribute to technical documentation and operational runbooks
Requirements
- 5+ years in systems administration or infrastructure engineering roles
- Strong working knowledge of cloud infrastructure environments
- Experience administering enterprise SaaS platforms and MDM solutions, such as JumpCloud and Okta
- Solid understanding of networking fundamentals, identity management, and access control
- Ability to operate autonomously and make sound technical decisions under pressure
- Clear communication skills and ability to translate technical complexity for non-technical stakeholders
- Applicants may be required to submit to background and identity verification checks, including employment, education, and criminal record checks
- Nice to have: Experience in a web3, fintech, or high-growth tech environment
- Nice to have: Exposure to security frameworks or compliance programmes such as SOC2 and ISO 27001
- Nice to have: Experience supporting globally distributed, fully remote teams
- Nice to have: Experience across at least two major cloud providers, such as AWS, GCP, and Azure
Benefits
- Remote-first, global team
- Remote support and work environment
- Equipment procurement and shipping for remote employees
- Equal opportunity employment
- Background and identity verification checks as part of employment process
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